Хамское отношение владельцев и персонала, не рекомендуем Apartments Evropa 2 (Becici). The boorish attitude of the owners and staff, do not recommend Apartments Evropa 2 (Becici).

From June 25 to July 5, we rested in Apartments Evropa 2. There were practically no reviews for a long time. Checked in quickly, so no one told how to use the room, they just gave the keys and that's it. At the time of check-in, the technical staff spoke Russian. The woman who settled us said that she had been learning Russian for 6 years. The air conditioner in the room did not cool the double room. He worked according to some kind of his own algorithm and it was not possible to reconfigure it. Because of this, we had to open the windows at night, and since there were strong winds at night, we were blown away and we got sick. It was stated that bed linen is changed every 3 days, but for 10 days it was never changed for us. As for the beds themselves, they are very uncomfortable and people with a sore back will not be comfortable, as well as very uncomfortable pillows. I want to warn you that it is better to inspect the room immediately and tell the owners about the breakdowns. Otherwise, they will then say that you did it. We had a broken toilet lid and a plug on the electrical box fell off. Despite these breakdowns, we were silent until the mixer hose in the shower burst. It happened at about 2:30 pm, but we could not find any of the attendants. Therefore, we turned to our hotel guide with a request to help. She told us to stay in the room and wait. All that was needed was to replace the hose. After her call, the maid came to us. She screamed and cursed that she had been woken up and she was not going to help us because she did not have working hours, insulted us in every possible way and said that we ruined the whole soul with our fat bodies, although in fact we are thin. She screamed that we tore off this plug (at a height of 2 meters) and tore off the toilet lid, and also move the chairs as we want, but this, in her opinion, cannot be done. At the same time, she stated that she did not speak Russian or English, although before that she spoke Russian well. She said that tomorrow the master will come and fix it. Maybe the problem is not so big, but we paid for a room with a shower and there is none. At the same time, they did not bring us any apologies, but even rudeness. We again turned to the maid with our question a day later, she said that she did not know anything, the master did not come. We asked for compensation in the form of a free extension of the room until 14.00 on the day of departure. We were allowed to check out at 14.00. But we were deceived. On the day of departure, the owner of the apartment at 09.00 informed us that we should leave at 10.00. We didn't have much time to pack our things. We did not expect this at all. At the same time, they categorically refused to communicate with us in any language other than Serbian, which we practically do not understand. We tried to express our indignation at such boorish behavior, but the hostess said: “You don’t have to swear with me....if you want to swear, go to Moscow. ” During the conversation, some national hostility was felt.
I don't think the service should be like this. We paid 1700 euros for the rest. And they counted on civilized service in a European country. We were very outraged by the behavior of the owners of Villa Evropa 2 (Becici). Holiday mood spoiled. We strongly do not recommend Apartments Evropa 2 (Becici).