ANOTHER VICTIMS OF COLUMBUS TVER

Written: 23 december 2010
Travel time: 1 — 7 july 2010
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I propose to blacklist the Columbus travel agency, which works in various directions, including. h Montenegro, Croatia and Slovenia. We became another victim of the Columbus travel agency, taking a combined tour to Montenegro (5 days, Hotel Club Riviera 3 *) and Croatia (5 days, Velaris Tourist Resort 4 *, as expected) from 19.07. 2010 to 29.07. 2010. In fact, instead of the promised Velaris Tourist Resort 4 *, we (a group of 20 people) were forcibly and without explanation taken to the Hotel Medena 3 *, although Anya from the Columbus travel agency assured us by phone that the replacement was equivalent that it was 4 *. It's not even 3*, as there is no pool at all!! ! True, the hotel website says that it is, but I don’t know how you can call a dilapidated, non-functioning building a swimming pool. And the fact that the coast has much worse beaches than the island part (the promised Velaris resort is located on the island of Brac) and the resorts there are of a lower class than on the islands, every Croat knows. And how can you say that the Hotel Medena is comparable to the Velaris Tourist Resort? On the face of it is a clear fraud and fraud of the Columbus travel agency. I'm afraid that these machinations are well covered up and the trial will yield nothing. On our return, we made a claim to the director Barinova O. and they took it to Rospotrebnadzor (where we were told that you were not the first to complain about Columbus) We bought the tour quickly and there was no time to check everything. We checked the hotels, read the reviews, everything seems to be acceptable. In fact, everything turned out differently....It remains a mystery whether this settlement was paid for, or whether Medena, as the last state resort, is a cesspool where all the restless in Croatia are taken. And people like Columbus profit at the expense of us. . . What we saw when we arrived was even worse than we expected. The beach is concrete, the pebbles are prickly, and the sunbeds are paid. The food in the cafeteria is disgusting. But the most annoying thing is that we paid for this at the price of a 4* resort!! ! So look, dear residents of Tver, where and from whom to book. But certainly not from Columbus. . .
Translated automatically from Russian. View original