In general, not bad ... you can take))

Written: 6 august 2012
Travel time: 16 — 26 july 2012
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 5.0
Cleanliness: 6.0
Food: 7.0
Amenities: 7.0
Here I will tell you in order about our family vacation in the wonderful country of Montenegro and about the Riviera (Njivica) hotel in Herceg Novi.
We arrived on the afternoon of July 16, quickly received the luggage. The host (Pillon International) just as quickly found us on the list for an individual transfer and we went to the hotel. By the way, the transfer is very expensive (120 euros), the car is small, but with air conditioning. The driver is colorful, sings songs, writes SMS, understands Russian poorly, speaks even worse.
Hotel. We were greeted by smiling staff and a shabby front desk. There are no porters ((, but they took us to the room. They have three buildings, two 4-star and 1 for 3 stars. We were in Stella 4, on the 5th floor. 90% of the rooms face the sea. Soviet-type buildings, but on modern motif. The photo of the room corresponds to reality, decently.

On the spot, we encountered a problem - the refrigerator did not work. They called, sent the master, you need to change. This whole story lasted 4 days, which greatly spoiled the impression of the service in this hotel. They seem to be trying, but whoever, most often slowly and without enthusiasm))) In short, until the receptionist sweared at the reception and reminded of themselves again the next day, the device would not have been replaced.
Cleaning in the room is so-so, for show. The balcony was not cleaned at all until the maid was pointed out the obvious rubbish on the balcony. Another drawback is that there is nowhere to dry wet things, there are no devices, it was necessary to organize life from improvised means.
Nutrition. On the first day of arrival, we got only for dinner. When I saw this choice, I was a little disappointed. There is a choice and there isn't. There was a fish and meat menu (buffet), side dishes, but everything was modest. Then, having come to my senses, I can say that you will not stay hungry there. Pretty tasty food. Always seafood and meat for dinner, sweets are monotonous. Fruits are seasonal. Disadvantages of the restaurant: staff is slow, there were not enough cups, glasses or spoons had to be searched throughout the restaurant, there are no cards with the names of dishes, they do not offer drinks for dinner, children's seats are not always clean ((((
Sea. Very clean water, never stormy, warm. The beach is pretty clean. Sunbeds and umbrellas for guests are free, which is a rarity and a plus for Montenegro. The entrance to the sea is gradual, the beach is small-pebble. The pool is clean and has a children's section.
From the hotel there is a boat to Herceg Novi 4 times a day for 1 euro for guests. In the evening you have a wonderful view of the city.
The climate is very similar to the South Coast, around the mountains and subtropical plants. Montenegro is a beautiful country, there is something to see. From the hotel to Dubrovnik (Croatia) is only 40 km. you can go there too. It is better to rent a car in Herceg Novi, you can agree on everything with them. Food and catering prices are the same as in Kyiv. Shopping is of little interest, things are mostly from Italy, but I won’t say that it’s already ah.

Montenegro is definitely worth a visit if you haven't been there. As for the hotel, decide for yourself, there are pluses and minuses, but in general it’s not bad, you can take it.
P. S. Another positive aspect of the service. On the last day, our child got sick. I called the insurance company and it turned out to be Prague. In short, they didn’t take money for the check-out for an international call and the number was extended free of charge until 15:00.
Translated automatically from Russian. View original