Plus that the 1st line, service - 0, a very small number

Written: 19 september 2021
Travel time: 11 — 19 september 2021
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 2.0
Cleanliness: 3.0
Food: 5.0
Amenities: 5.0
Met, settled at 12 pm, giving the keys and showing the room. To the sea 2 minutes. And that's where the good stuff ends. On the 3rd day of our stay at 6-30 in the morning they began to move us to another room. With a big scandal, we found out that at the time of our arrival our standard was busy and they gave us an improved one and forgot to warn about it. Then there were threats from the guide and demands for additional payment for the room. Several people book one room, then spread them to other hotels for 1 or 2 days. In short, the day was wasted. Overpowered in a tiny standard on the 1st floor. The room has everything, but it is sooooo tiny and one day there was no water and the sewerage stank terribly. Towels and bed linen were never changed. Zero service! On the day of departure, the lady had to be driven to the bus on the mountain. And here is the control: we walked up the mountain, dragging our suitcases with us. It is better to choose another hotel and another tour company!
Translated automatically from Russian. View original