Disgusting, it's better to avoid it, no one is interested in your service

Written: 1 september 2018
Travel time: 19 — 30 august 2018
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 9.0
Chose in the agency, arranged the terms and price. Since I was in a hurry, I took the word of the managers, although I later read the negative reviews, but they assured me that everything would be in order, if they didn’t like the room, they would provide another one. Only they did not warn that there would be no one to complain to. The contract clearly stated that the airport-hotel transfer. But everything turned out to be wrong. When transporting from the airport, it turned out that no one would give a lift to the hotels. I had the last stop, so the escort decided that she needed to get off in Rafailovichi, they drove me along the highway to the stop, to the highest point of the village, the local driver pretended that he did not understand anything, where the hotel did not know, handed over to the hostess. And then it began. I, a woman with a suitcase, had to drag myself up 200 high stone steps, the suitcase was ruined, the wheels flew off. Although there was a serpentine nearby, along which cars drive to the coast, it would have been 10 minutes longer, but the hostess decided to follow her own paths and immediately show what kind of hospitality awaits me. The hostess speaks only Serbian and English, she does not understand Russian. The single room deserves a separate description. Firstly, no one for 11 nights, not only did not clean, did not take out the garbage. Stock up on bags yourself, the trash cans were not far away. They offered to change the towels, but in the end, but I used my own, in the shower it was offered either a towel or a floor cloth, all the cleaning kindly had to be done by myself. The room has only a refrigerator, well, it worked silently, an electric kettle, a bed, a wardrobe, a small bench. You can eat on the terrace, the photo shows garden furniture with covers, actually on the beach the broken discarded furniture looks better than what was offered, I can provide a photo. In the next house there was a store that worked from 6.30 to 24. But, opposite the door to the room, there was an air conditioner that was buzzing around the clock. The room was bordered by a wall behind which a new villa is being built. Window overlooked some builders equipment. Officially in Montenegro, construction is prohibited near recreational areas in the summer, but finishing work was carried out there, workers turned on rumbling equipment from 5 in the morning, plus their conversations and screams, and in front of the door the store’s air conditioner was working, it was stuffy in the room, the only ventilation was the open door of the bathroom, there was a window but the smell. Therefore, I had to run away from the room at dawn, fill up during the day in the park or in sightseeing buses. Come in the evening. Correctly someone wrote that they can be forgiven for everything, for the sake of the beauty of the village. I was supposed to be picked up at the airport at 13.25, but before 12 it was necessary to vacate the room so as not to go up the stairs with a suitcase, I walked along the serpentine, the road is flat, the suitcase drove normally on the 2 remaining wheels, and then stood for 1.5 hours in the heat without any shade, since the bus did not stop at a stop, but in the middle of the parking lot, and you don’t run much with things. At the same time, they warned that the arrival time was approximate, no one would be looking for anyone. As a result, a small bus arrived, which was impossible to distinguish, it’s good that it was in the parking lot, it didn’t go anywhere. And a taxi driver was already lined up nearby, I realized that this is a normal phenomenon here, when tourists are not picked up, however, they offered a loyal price of 25 euros to the airport, so you can’t spend all the money on vacation. In general, you can’t trust agencies to organize your own vacation, but Villa La Med needs to be bypassed by the tenth road.
Translated automatically from Russian. View original

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