Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
4.0
Service:
1.0
Cleanliness:
4.0
Food:
4.0
Amenities:
4.0
Rested with my husband at the end of October, we had a honeymoon along with a wedding ceremony. Everything was wonderful, the weather was gorgeous (the weather there changes 10 times a day). I will not describe for a long time all the beauty and charm of nature, you can read it in more detailed reviews, everything is described there as it is. I will briefly write about the main thing. After 10 days of luxury rest, we had the last day. As usual, crab races, Russian-speaking doctor, everything is fun and funny. After winning the crabs, we sat in the evening and quietly drank the won beer and cocktails, enjoyed the last day in paradise. But what was our shock when (somewhere around 12 midnight) we returned to our room. They came as if nothing had happened, got ready to take a shower, and then they discovered that we had neither money nor telephones in the safe!! ! I’ll clarify right away that the money and phones were in our safe!!!
Our passports and a large camera were also left in the safe, no one took them (it is clear that no one needs a passport, and the camera was probably very large, it was difficult to steal it quietly)! At first I could not believe it, looked and smiled. I thought my husband was joking. Then came complete shock. We raised the administration and all who were. The movement has begun. They came to the room, walked around the room. What was most indignant was the attitude of these people, they looked at us and asked some ridiculous, absurd questions 100 times, as if we were completely sick and bruised, and as if we had stolen it from ourselves and hid phones with money. Instead of searching the staff, and those who had access to our room, they walked around our bungalow with a flashlight and shone whether they were lying somewhere under the threshold, or near a palm tree))). One can only imagine how we were shaking!
It’s not at all fun to be left without money and phones, even call or write to be met, and then there is nowhere, and there is still such a long flight back to Kyiv. But these were not all the delights of a chic service! I finally killed the conversation with the hotel administrator, who did not lift a finger, lay on an armchair and smiled disgustingly! Since all this happened at 12 at night, and our seaplane was already at 7 am (7 hours later), everyone just shrugged their shoulders saying it's a pity, but the police come to the island only in the morning, after 8.00. When it came to compensation, they only said that it was only after the police report, we don’t know if something was stolen from you or not, the police will come, conduct an investigation, and then we’ll find out everything. It was funny to listen to, because when the police should arrive, we will not be here at all!
We tell him that you are sitting, get up, go look at the staff rooms, this is an island, no one went further than it with our things, to which they answered: “Why go and wake everyone up? ". In general, we did not sleep at all that night, but we did not achieve anything from them. Since everything happened so clearly, exactly 7 hours before departure, just when we were not in the room, and looking at the reaction of the administration, I can say with confidence that this topic is well established with them, and we were not the first, and not the last . Of course, the rest was gorgeous, and I don’t want to overshadow it with the situation that happened. But you definitely need to write about this to other people so that they know about all the dirty tricks that they can expect. I am not surprised when people in Egypt or Turkey lose something, but this is the Maldives, an elite resort, SERVICE!! ! Flying so far that some freak (sorry, but there is no other way to call it) spoiled the whole mood on the last day is also not serious.
After all, all the things lay as it should be in the safe, and it was closed! I don’t even know, but it turns out then you have to carry everything with you, and swim with money in shorts)))
In general, dear readers, I strongly recommend you, among all the huge number of hotels, each of which is beautiful in its own way, find an alternative, and DO NOT GO to Vilu Reef Beach & Spa Resort! There is absolutely nothing incredible that is not in other hotels in the Maldives!
Our passports and a large camera were also left in the safe, no one took them (it is clear that no one needs a passport, and the camera was probably very large, it was difficult to steal it quietly)! At first I could not believe it, looked and smiled. I thought my husband was joking. Then came complete shock. We raised the administration and all who were. The movement has begun. They came to the room, walked around the room. What was most indignant was the attitude of these people, they looked at us and asked some ridiculous, absurd questions 100 times, as if we were completely sick and bruised, and as if we had stolen it from ourselves and hid phones with money. Instead of searching the staff, and those who had access to our room, they walked around our bungalow with a flashlight and shone whether they were lying somewhere under the threshold, or near a palm tree))). One can only imagine how we were shaking!
It’s not at all fun to be left without money and phones, even call or write to be met, and then there is nowhere, and there is still such a long flight back to Kyiv. But these were not all the delights of a chic service! I finally killed the conversation with the hotel administrator, who did not lift a finger, lay on an armchair and smiled disgustingly! Since all this happened at 12 at night, and our seaplane was already at 7 am (7 hours later), everyone just shrugged their shoulders saying it's a pity, but the police come to the island only in the morning, after 8.00. When it came to compensation, they only said that it was only after the police report, we don’t know if something was stolen from you or not, the police will come, conduct an investigation, and then we’ll find out everything. It was funny to listen to, because when the police should arrive, we will not be here at all!
We tell him that you are sitting, get up, go look at the staff rooms, this is an island, no one went further than it with our things, to which they answered: “Why go and wake everyone up? ". In general, we did not sleep at all that night, but we did not achieve anything from them. Since everything happened so clearly, exactly 7 hours before departure, just when we were not in the room, and looking at the reaction of the administration, I can say with confidence that this topic is well established with them, and we were not the first, and not the last . Of course, the rest was gorgeous, and I don’t want to overshadow it with the situation that happened. But you definitely need to write about this to other people so that they know about all the dirty tricks that they can expect. I am not surprised when people in Egypt or Turkey lose something, but this is the Maldives, an elite resort, SERVICE!! ! Flying so far that some freak (sorry, but there is no other way to call it) spoiled the whole mood on the last day is also not serious.
After all, all the things lay as it should be in the safe, and it was closed! I don’t even know, but it turns out then you have to carry everything with you, and swim with money in shorts)))
In general, dear readers, I strongly recommend you, among all the huge number of hotels, each of which is beautiful in its own way, find an alternative, and DO NOT GO to Vilu Reef Beach & Spa Resort! There is absolutely nothing incredible that is not in other hotels in the Maldives!
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Vilureef Resort 4*
- A very unfortunate incident! Be carefull.
- Great vacation!
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