Ужас и обман Horror and deceit

HORROR. The policy of the hotel is to deceive the tourist. Do not spoil the rest, nerves and money.
Only white sand, blue ocean and gorgeous vegetation that nature has created can be attributed to beauty.
There are a lot of cons. We booked a deluxe room (225) with a view of the sunset and all inclusive, as a result, we settled in a room of the category below beach vila at sunrise (311) - these are villas that have no pavilions and a lot of sandbags on the beach to strengthen the coast. (From villa 311, to the left, if there is no coastline facing the ocean, it is all reinforced with sandbags, some have to jump over bears to get to the water). And in response to our requests to overpower us, they rubbed that they do not have a beach villa category, and that this villa is considered deluxe with a sunset view (311). After numerous scandals, we were offered a deluxe suite (206), which overlooks the parking of boats and the smell of sewage on the beach is very audible. We turned down such a great offer and stayed in our 311.

The room has very old furniture, the air conditioner blows directly on the bed and only hot water constantly runs from the taps in the bathroom. It was impossible to sleep at night, it was very hot and parked in the room, and with the air conditioner turned on, which blows on the bed, they somehow did not dare to sleep. It was hell. And at the end of our "paradise" vacation, we knocked out with numerous scandals for 2 nights a deluxe villa with a pool (280), the location of the villa was not very good, but considering that there was a pool and a gazebo and the villa was blown by the breeze, it was accordingly better and at night it was possible sleep.
As for nutrition. We checked into the hotel around 22.30. The room is already on the table packed on plates of salad and sandwich. When we asked where we can have dinner, we were told that it is possible only for an additional fee. And again I had to prove for about an hour that the flight was delayed and we had everything inclusive and we really want to eat (since we only had food on the UIA plane and the food was terrible (pasta with tomato sauce), tea, coffee, juices were paid)). After the scandal, we were allowed to choose dinner for free from the menu and take two bottles of wine from the bar (which are paid), which was included in the bill at the end, also had to be defended. Breakfast is very poor, I have not seen such breakfasts in any hotel. Other than oatmeal, scrambled eggs, yogurt and a croissant with nutritious food, there is no normal food. For dinner the first day we went to an ordinary restaurant and were shocked even more - you could choose steamed fish or chicken and that's it. The kids didn't choose anything at all.
In the following days, for lunch and dinner, we went to grill, Italian, Vietnamese and French restaurants (works only for dinner). Booking restaurants for dinner was also a big problem. Entries to the restaurant were simply knocked out, to our requests to write to a restaurant (French, Italian, grill) we constantly heard the answer “already taken, go to the regular one”. And again, after the scandals, we were recorded for dinner at 21-00. The most delicious food in French is scallops, shrimp, duck, veal. The children's menu in all restaurants is similar. In the Italian restaurant - pizza, salmon, chicken pate with croutons. In the grill - shrimp, salmon, veal. In Vietnamese - shrimp, cashew chicken, lamb. In these restaurants the food is more or less tasty.
Entertainment is kayaking, shark feeding. The house reef is very poor. There are few fish.
The day before departure, they asked for a bill, and were shocked. Our bill included:

1. Two bottles of wine (which they said would be free on the first day) - $86.
2. Four mango fresh, which we did not order - $ 46.
3. And the most interesting - mosquito spray - $22.
And again you begin to prove for a long time that you did not use it. In the end, the next day it was all removed from the account. The policy of the hotel is to deceive the tourist. If we asked for a bill for 20 min. before departure, we would not have had time to prove it all, and we had to pay and run to the seaplane.