Город сказа - город мечта. The city of the tale is the city of the dream.

You can't name this place otherwise than a city lost in the rainforests. The hotel is spread over a vast territory with its cenotes, ancient Mayan sites, rivers and a huge number of tame animals from ordinary cats to huge deer. Monkeys ate from hands jumping to our balcony, the cutest coatis, strict monitor lizards walking right there along the roads, and raccoons, which can only be seen at night, but they are a bit wild, although a very tame raccoon came up to our body, we left him on the ground food, and retreated a couple of meters, and he ate with great pleasure, without even running away. Turtles live in the river and on land, and even interesting birds. In the morning, some of them are released from their cages, and they fly all day, wherever they want, and go back to sleep at night! Such a courteous and meticulous in the good sense of the word, the staff we have not met before in any hotel. During registration, they settled us right away, immediately put on bracelets and offered to go to a restaurant. When we returned, the girl who made us, almost crying, gave me my phone, which I am!! ! inadvertently forgot at the counter, apologized a thousand times for my mistake. Any minimal issue was resolved in a few minutes, and really any. In our room, the faucet in the bathroom leaked, the rooms themselves were a little tired, but they came to us to do the faucet after 5! minutes after the call and they fixed it in 15. So even after that they brought us a bottle of champagne and fruit to the room. And that's just a couple of things. Each of the staff in this hotel is exactly in the right place. Bartenders and waiters buzz like bees, there is not a single queue in restaurants, every detail is thought out. We know English at the school level, often saved by a translator downloaded to the phone. We armed ourselves right away, knowing that the hotel did not have Russian-speaking staff, but at the same time, for the most part, they calmly managed without him. Immediately from us there is a bridge across the river to the water park, my child and I “lived” there almost half of the rest))). Far from the beach, but walking no more than 5-7 minutes. You can take bicycles at the hotel and ride around the territory, by the way, it’s very interesting, you can’t get around everything with your feet. The beach, which is not very related to the hotel, can only swim in shoes, but if you walk 200-300 meters towards the neighboring hotel, you can swim on the excellent sandy beach, no one will say a word. But for snorkeling, my husband is very fond of, great place. Although there are not so many fish and corals, he said that there is something to see here. Entertainment for every taste and color. Children's shows with superheroes, amazing themed evening shows every night, we especially liked the show about the Mayan culture. Although the daughter did not understand the language, she looked spellbound, especially the Disney performances. Be sure to book a free boat trip down the river with strawberries and champagne, it's great. Restaurants can not be bypassed, food for every taste, and at the same time around the clock. I'm not going to describe everything, it's just not real. A Brazilian restaurant with any meat, this is the place where we had dinner almost every evening, my husband is a predator, and you will lick your fingers in meat. Juices, fruits and ice cream are generally unlimited. Also, do not forget to bring adapters to American-type sockets from home, others will not work. Sunscreens, the sun is merciless, all this in hotel shops is very expensive, it's not worth it. You don’t have to worry about the Internet either, it is free throughout the territory. Moreover, transport does not go around the territory, only on foot or on bikes. But the basic infrastructure is thought out very well, everything is nearby. The impressions from the hotel were only enthusiastic, it was a wonderful experience, and so I did not want to return home (((.