I was interested in the MANSANA Travel Agency, I decided to write a letter to the email address with questions that interest me before buying a tour. In the letter, I laid out in detail the questions of interest to me. It's been 3 days and no response. From wondering, if they ignore the questions of their potential customers, how will they respond to letters and calls when they need to solve some urgent issue or problem? Hmm, with such a service, the desire to contact this company gradually disappears, but the company seems to be nothing, I thought to be a regular customer.