1. Bus guide - well done! 2. Excursions are much more expensive than those of the "locals" 3. Hotel guide - Umat. He constantly cursed with us, did not take part in solving problems, turned to personalities, insulted tourists ...
1. rude staff 2. constantly trying to extort money (stain on the sheet) 3. elevator not working 4. wi-fi does not catch further than the lobby 5. not a varied diet 6. no animation 7.