I bought a tour to Bulgaria from them in installments. I looked at the tour I needed in advance, called them and agreed to drive to the office, applied for a hotel reservation, made an agreement, booked flight tickets. Arrived in the morning and finished in the evening.
Based on this hotel, or rather it is a hotel, I would put 10 ku, I liked everything. Compared to 5 * there is a difference, if you evaluate it as a whole, it was very good as 3 *.