Do not use this company!
I wanted to return for certain reasons a tour to Anapa bought from them by bus 2 days before departure, the cost is not cheap - 20,000.0 per person. however, the manager said that this is possible, but the fine will be 100% of the cost, I have never heard anything stupider in my life, if I had an extra 40,000.0 that I had already paid for the ticket, I would certainly write a complaint to Rospotrebnadzor and filed a lawsuit against them, because.