We regularly take tours in this agency. They always help well with the choice of a tour - even at the peak of the season they find pleasant options, and in conflict situations with problematic Ukrainian operators, for their part, they help as much as possible, and there are no problems with the form of payment. Only now I hardly found a company on this site, and they are not marked in Google maps.
Well, as usual. Tours are not collected. Excursions for show - for 21 euros they carry 1 km and spend a 30-minute excursion in the museum, to which you still buy tickets yourself. The bus is not cleaned, with dirty windows, it leaks, the walls are wet "from condensate", the stove in one part of the bus fries, in the other it is not felt at all, the microphone does not work during excursions.
Almost everything was deja vu for a three-star hotel from Bulgaria. The same rooms, the same food without frills, also a small area. Of course, there is no free sauna or fitness room.