non-compliance with the terms of the contract
I applied to the Ocean agency at the end of January 2015. The tour was paid on time and in full according to the contract. Initially, and to this day, they did not provide an application number. The director reported that the flight was canceled by MOT, without providing a document confirming the cancellation of the flight. Since the TO did not offer alternative options, I wrote an application for termination of the contract and a refund of 60 (sixty thousand) rubles.