bad, bad, bad!
We did visas through TK-Welt, before my parents cooperated with this company, everything was fine, last year I ordered visas for friends, everything is also fine, this year I made visas for myself, called, talked with the owner of the company Stefan, agreed to send documents By Nova Poshta, in order not to spend extra money on getting to Kyiv, I sent the documents as agreed with the operator, wrote (at their request) on a piece of paper what I need to do, how to send the documents back, contact phone numbers, in general, everything is by prior arrangement.