Irresponsibility when crossing the border.
05/02/18 we went with this Travel Agency to Lappearanta, everything was fine at first, and the bus arrived on time, and we got the reserved places, sat down on the Black River, and were the first on the Finnish border, practically didn’t stand, and they gave us 2.5 hours to walk , the driver drove the bus smoothly and quickly, the bus was in good condition Scania 939, the guide Tatyana was friendly and kindly gave recommendations, she told a little about the history of the city, at 16.