Horror, we didn’t pick up what we wanted, the hotel didn’t help in any way, the tour was terrible
When we took a tour in TezTour (I strongly do not recommend it), we asked for a hotel with foreigners, we wanted to take a break from ours, for which we were selected a hotel with 100% Russian speakers. Fine. In the hotel itself, when they did not have rooms and we were moved from hotel to hotel and there were a lot of nuances with the reception, the hotel representative did not even lift a finger, although we asked for help to figure it out.