Irresponsibility
I never thought I'd have to write a negative review for anyone. I flew 7 times from various tour operators, no one has ever let me down. The last time it was ANNEX TOUR. I am sure that different people work in the company, and I do not want to blame the whole company and its employees. Therefore, I will be specific. I encountered irresponsibility, dishonesty and incompetence in the face of a hotel guide named Zhanna Kuzmina.