Bad managers!!! Bad job!
I bought a tour of Italy with a Single room, turned out to be due to a flaw (I think it was deliberate action) in a room for 2 people. Manager Zhakova Natalia Viktorovna. She promised my friends a ticket for one price, but she sells it for another. Rude and indifferent attitude. Departure from Pudklovo 1, it turned out that we were flying from Pudkovo 2.