Don't deal with scammers!
I want to warn everyone, do not mess with the GRAND PRI travel agency (works under the NEVA brand). This is the former company LLC Vertical, which "threw" more than two dozen tourists and appropriated their money more than 2 million rubles. You can find reviews about it on the same site. This is the same Khazova A.V., only the company is registered to her daughter Khazova Yu.