Claim!!!
We bought a tour to Pattaya on 28.12 with a departure on 16.01.2015. through an agency (not directly) Although I understand that they do not work directly. 03.01 An agent called me and said that Sanmar refused to fly a transaero from St. Petersburg to Bangkok! They have flights only from Moscow! That is, either we take from Moscow and pay extra, since tours are more expensive (plus all the ensuing dates, other dates and getting to Moscow on our own, and this is all money) And a refund, of course, after the holidays .