I bought a tour package from the tour operator EVA. (joint tours with the Planet travel agency) for a 3-day tour of Scandinavia on the Finland-Sweden-Finland ferry from St. Petersburg transfer to Turku from September 7-9 and encountered this incident, I bought a 2-seater cabin with all TV amenities. FEN. carpet paths, a large mirror, so without a window they even showed me which cabin I would be in, but on which ferry it turned out to be the opposite, we were placed on the lowest deck below there is no deck (at the bottom of the ferry) without amenities there is nothing at all that they showed me at the company i paid good money for a cabin for 2 people they gave me a cabin for 4 people and at the door of the technical staff where they store their supplies and above our deck there are 3 more decks with cars I experienced something terrible humiliating in relation to me and my daughter when I heard the noise of starting engines I almost lost my life .
I bought a tour of Scandinavia for 3 days on the ferry, the operator told me that I would not regret everything would be fine and a two-seater cabin and a good rest turned out to be quite the opposite, our guide Rubtsova Katerena was settled on the lowest deck and without amenities NIGHTMARE. I found out that there were 3 more decks they stand above us with cars when I turned to the guide Rubtsova, she turned and left us, she just left us to the mercy of fate.