Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
3.0
Cleanliness:
2.0
Food:
7.0
Amenities:
3.0
The hotel is announced as a luxury hotel, but in fact it is a maximum of 3*, and even then with reservations.
Rooms with old shabby furniture, sloppy doorways. Blinds that do not match the window opening. Constantly failing air conditioners, heated towel rail, hair dryer, TV. The wind howls unrealistically loud in the cracks, and even with such force and loudness that it is easy to confuse with powerful machines, etc. The door handle fell out, blocking my mother in the bedroom.
There are no mirrors in the hallway, in the toilet. No hooks for bathrobes, towels.
The bed is low, small, one, there is no possibility to choose the option with two in principle. Because of the sharp corners of the leg in terrible bruises.
The result is that it is impossible to darken the rooms, it is also impossible to soundproof, on vacation there is neither sleep nor peace.
The organization of breakfast is strange - queues for scrambled eggs, coffee, cheesecakes, watermelons, snacks. There are not enough tables - guests of a luxury hotel eat at hookah tables, that is, on their knees. There is no internal passage between the Swedish line and the restaurant area - during the rain, guests with plates walk along the street, the waiters, of course, too.
The hotel management for a week never appeared at the workplace - and this, if not all, explains a lot. Southern directors of hotels advertised as 5* are probably too cool to work. Forgive me if I'm wrong.
Holiday ruined, huge money wasted.
I hope the review warns other tourists from my mistake in choosing a hotel.
From the good - David, Tamerlane, Ekaterina from the accommodation service and a number of waiters. And delicious quality food.
Have a great trip and happy mood!
Rooms with old shabby furniture, sloppy doorways. Blinds that do not match the window opening. Constantly failing air conditioners, heated towel rail, hair dryer, TV. The wind howls unrealistically loud in the cracks, and even with such force and loudness that it is easy to confuse with powerful machines, etc. The door handle fell out, blocking my mother in the bedroom.
There are no mirrors in the hallway, in the toilet. No hooks for bathrobes, towels.
The bed is low, small, one, there is no possibility to choose the option with two in principle. Because of the sharp corners of the leg in terrible bruises.
The result is that it is impossible to darken the rooms, it is also impossible to soundproof, on vacation there is neither sleep nor peace.
The organization of breakfast is strange - queues for scrambled eggs, coffee, cheesecakes, watermelons, snacks. There are not enough tables - guests of a luxury hotel eat at hookah tables, that is, on their knees. There is no internal passage between the Swedish line and the restaurant area - during the rain, guests with plates walk along the street, the waiters, of course, too.
The hotel management for a week never appeared at the workplace - and this, if not all, explains a lot. Southern directors of hotels advertised as 5* are probably too cool to work. Forgive me if I'm wrong.
Holiday ruined, huge money wasted.
I hope the review warns other tourists from my mistake in choosing a hotel.
From the good - David, Tamerlane, Ekaterina from the accommodation service and a number of waiters. And delicious quality food.
Have a great trip and happy mood!
Translated automatically from Russian. View original
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