a good holiday home, but as a sanatorium - garbage

Written: 29 march 2018
Travel time: 1 — 7 march 2018
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Advantages: The location of the resort near the sea, its own beach. Extensive and well-groomed territory. Good numbers. Diverse food. Good medical staff. Cons: Rude administrative staff. Poor medical facility. Inconvenient scheduling. Poor entertainment program. Conclusion: "Southern Seashore" is a good rest home, but as a sanatorium - garbage. Comment: We rested in the "Southern Seashore" in March 2018. I must say right away that the complex is large, I can’t speak for the whole, I’ll tell you what we encountered ourselves. Vouchers were taken under the program "Open South". For 2 week. We arrived at night. There is no transfer, only for those who come from the department. At the "reception" we were fooled for 42 minutes. Moreover, it seemed that the “receptionist” was stupidly sleeping at the computer (well, a living girl cannot sit without a single movement for 12.5 minutes (yes, I specifically timed the time when I saw this miracle)). As a result, they took away the documents, gave out the keys and sent to look for the building, languidly waving his hand to the side (it turned out not to be there either). Let me remind you of the night, it is dark, the signs are invisible. By the way: all staff who are not busy with vacation procedures suffer from this. Nurses and cleaners are even ready to see you off if you are looking for something. But the “managers” and “dispatchers” will talk “through the lip”, and if they wave their hand, it’s not a fact that they are in the right direction, they have been tested on themselves. They settled in building 3, there are five in total, 1 and 2 near the sea. Top floor, no elevator. The room is luxurious, two rooms. Everything you need for relaxation. In the presence of a refrigerator, kettle, TV, wardrobe with 14 hangers, 2 balconies, dishes for 2 persons (although the dishes turned out to be unwashed, the knife and teaspoons were sticky). Linen was changed every 3-4 days. Also, every two days they put a new roll of paper, and a set of soap and shampoos. But a bad hood in the bathroom, a constant smell of dampness throughout the room. Due to repairs in the building, the heating was cut off from time to time, and it was not the month of May outside. Dining room. I must say right away that there are 4 halls, conditions are different everywhere. We were in the "pink", the menu is a buffet. They fed deliciously. . . Truly delicious and varied. 4-5 types of salad, 3 types of porridge, 2-3 types of side dish. 2-3 types of meat, always one type of fish, 3-4 soups, 2 types of fruit, a coffee machine with 8 varieties of coffee (from beans), 2 types of tea, awesome pastries, pancakes for breakfast (baked right there in front of you). The staff of the dining room are just GREAT, thank you very much. I can’t say for sure how it was in other halls, but I heard different things from vacationers from “good” to “very good. bad, then one is missing, then the other is missing. But in the "Pink Hall" everything was GOOD. Purpose of procedures: Nightmare Horror. We stood in line for 2.5 hours. They survived, because there was nowhere to sit down, and the “medical procedures manager” spent, on average, 22 minutes per vacationer (yes, I timed it again). In other sanatoriums, they simply took away books from us and told us when to pick them up, in the “Southern Seaside” - figurines, STOP and WAIT. Distribution of procedures "Your song. " 3 procedures a day smeared so that the whole day is busy. Example: 8:30 Baths. 12:30 Dirt. 15:30 Physio procedures. Or 11:00 pool. 16:00 massage. With physiotherapy "Vashche Concert" for two devices, 3-4 people at the same time, I got it twice. Result: The whole day is busy, excursions - by. By the way, on weekends, too, procedures for the whole day. Probably so that vacationers do not overwork. Pool: The water in the pool seems to be sea. The bowl of the pool is inclined, the difference in depth is from 1 to 2 meters. The tile has a “dumb look” either old or dirty. At the pool there is a sauna and a bowl of bubbling water, the height of the steps into it is 40 cm (for people with disabilities, going down or going up from it is a big problem). Hairdryers "like there are", if only they worked, only every second one is serviceable (both in the men's and in the women's locker rooms). Procedures: Tears. The devices are old, there is a shortage of them, some are in a semi-serviceable state (either the timer does not work, or the wires are faulty and spliced ​ ​ onto blue electrical tape). But everywhere there are repairs and even disposable diapers and napkins, and in the baths and on the mud they even give out towels. But in the bathrooms and the mud baths, there are no hair dryers at all (well, they don’t exist at all, not in the booths, not in the lobby). Entertainment: none on site. Once a week, a show in a bar, entrance from 500 rubles. And a movie once a week. This is not serious. I admit that there were some other entertainments, but they regularly forgot to notify vacationers about them. Toward the end: They made me take an EKG, so the staff lost both it and the conclusion. And they were silent... until the day of discharge. Also on the extract it turned out that my tear-off part from the "Sanatorium card" was missing. Began to search. They found... not mine... They gave mine to a namesake who left three days earlier (the therapist filled out statements after the second appointment, this is the 7th day of stay), they tried to foist his statement on me. I suppose he also got my ECG (something a man will be happy with my diagnosis). Advice: 1. If an elevator is important to you, warn immediately upon check-in, there is no elevator on the last floors of the buildings. It is not available in the old buildings either. 2. Tap water, sort of like drinking, as evidenced by a special card in the room, but in fact if you boil it, there will be a decent sediment. It is better to buy water in the store. 3. Carry a travel hair dryer with you, whether you walk with a wet head after the procedures. 4. By the way; taxi from the sanatorium to the railway station 100-150r, bus around the city 22r. , to Sochi 78r. Conclusions: "Yuzhnoye Vzmorye" is a good rest home, but you need to have good health, if you come here for treatment, for your own money.
Translated automatically from Russian. View original