Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
1.0
Food:
1.0
Amenities:
1.0
Pros:
The most beautiful area.
That's all. . .
Minuses:
The fine for smoking electronic cigarettes on your balcony is 7500!
The iron is tied to an iron cable. Illegal fines (more on that below).
Rude attitude of the staff.
Outdated, to put it mildly, booking service.
Requests to provide an extra bed for a child were refused (you see such a booking).
Disgusting food.
We decided to come to the Sochi Park Hotel with a child. Here's what we encountered on vacation:
* The booking service was seen by dinosaurs. To book a hotel room you need to go through 7 circles of hell.
* The food is often not fresh, from the most low-grade products, even pasta interferes with yesterday's and the day before yesterday.
* Check-in queues: always, maximum 4 administrators working. With such a load, it is possible to expand the staff, because people from the road have to wait for several hours.
* The staff is not friendly: they don’t greet, they don’t smile, but what’s there, they are even rude.
* At the request to provide an extra bed for a child (of course, for a fee) not for the entire period of stay - they refused. Do you see this booking?
* Towels in the room are not changed, they are rarely cleaned
* We came a couple of years ago, there were animations for children, entertainment, in 2021 there was NOTHING!
* Towels and sun loungers near the pool are paid
* A real concentration camp: even an iron was tied to an iron cable.
* Penalties are crazy: feed fish or birds: 10 thousand rubles!! ! How much does it cost to swim in the pool after 8 pm! It is illegal! The hotel does not have the right to issue fines, only authorized government agencies! Be careful!
And the most interesting:
At 2 am, two employees without masks persistently knocked on the door, one of them was a security guard with a baton. Without introducing themselves, they threatened to be evicted from the room in half an hour because of smoking on the balcony: the neighbors allegedly complained.
The husband smoked ONE time at 12 o'clock at night on the balcony electronic cigarettes without nicotine smell and certainly did not interfere with the neighbors.
Let me remind you that we were in the room with a child!!!
These guards filmed him smoking on the balcony on the 5th floor! It was necessary to capture this single moment! You are being watched all the time, keep in mind when you want to be naked even in a room with open curtains!
We came to the reception, they said to pay a fine of 7500!! ! Or get evicted for not following the rules! At night! With baby!
We paid so as not to spoil our vacation and not deal with all this nonsense, because we didn’t want to change the hotel for a couple of days and waste precious time on vacation!
But! It is illegal! Fines can only be issued by authorized bodies: the police or the fire department, but not the hotel administration. It is illegal!! ! And the fine will be: a warning or 500-1500 rubles! And not 7500!!!
In general, a disgusting bestial attitude towards visitors, it feels like they returned to the 90s, when racketeering and deceit flourished!
If you want to spoil your vacation, shake the nervous system - you are here!
The most beautiful area.
That's all. . .
Minuses:
The fine for smoking electronic cigarettes on your balcony is 7500!
The iron is tied to an iron cable. Illegal fines (more on that below).
Rude attitude of the staff.
Outdated, to put it mildly, booking service.
Requests to provide an extra bed for a child were refused (you see such a booking).
Disgusting food.
We decided to come to the Sochi Park Hotel with a child. Here's what we encountered on vacation:
* The booking service was seen by dinosaurs. To book a hotel room you need to go through 7 circles of hell.
* The food is often not fresh, from the most low-grade products, even pasta interferes with yesterday's and the day before yesterday.
* Check-in queues: always, maximum 4 administrators working. With such a load, it is possible to expand the staff, because people from the road have to wait for several hours.
* The staff is not friendly: they don’t greet, they don’t smile, but what’s there, they are even rude.
* At the request to provide an extra bed for a child (of course, for a fee) not for the entire period of stay - they refused. Do you see this booking?
* Towels in the room are not changed, they are rarely cleaned
* We came a couple of years ago, there were animations for children, entertainment, in 2021 there was NOTHING!
* Towels and sun loungers near the pool are paid
* A real concentration camp: even an iron was tied to an iron cable.
* Penalties are crazy: feed fish or birds: 10 thousand rubles!! ! How much does it cost to swim in the pool after 8 pm! It is illegal! The hotel does not have the right to issue fines, only authorized government agencies! Be careful!
And the most interesting:
At 2 am, two employees without masks persistently knocked on the door, one of them was a security guard with a baton. Without introducing themselves, they threatened to be evicted from the room in half an hour because of smoking on the balcony: the neighbors allegedly complained.
The husband smoked ONE time at 12 o'clock at night on the balcony electronic cigarettes without nicotine smell and certainly did not interfere with the neighbors.
Let me remind you that we were in the room with a child!!!
These guards filmed him smoking on the balcony on the 5th floor! It was necessary to capture this single moment! You are being watched all the time, keep in mind when you want to be naked even in a room with open curtains!
We came to the reception, they said to pay a fine of 7500!! ! Or get evicted for not following the rules! At night! With baby!
We paid so as not to spoil our vacation and not deal with all this nonsense, because we didn’t want to change the hotel for a couple of days and waste precious time on vacation!
But! It is illegal! Fines can only be issued by authorized bodies: the police or the fire department, but not the hotel administration. It is illegal!! ! And the fine will be: a warning or 500-1500 rubles! And not 7500!!!
In general, a disgusting bestial attitude towards visitors, it feels like they returned to the 90s, when racketeering and deceit flourished!
If you want to spoil your vacation, shake the nervous system - you are here!
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Greetings from the 90s or a concentration camp incarnate. Be careful!!!
- It's just a nightmare! Terrible, disgusting!
- Horror terrible
- normal for your money
- Great hotel for great money
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