The hotel is good, but there are some shortcomings

Written: 20 july 2014
Travel time: 8 — 18 july 2014
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 5.0
Cleanliness: 7.0
Food: 7.0
Amenities: 8.0
We chose this hotel on the recommendation of a friend. We lived with my husband and child. Instead of the promised surcharge of 2000 rubles (utility fee) for a child of 2 years old, it was 3000 rubles. The territory is large and well-groomed. loud only until 23.00. then quiet, a lot of families with children. Program for weak children 3. good playground. There is a bicycle rental. The beach is its own, but there is little use for it, sunbeds and umbrellas are paid, unlike the neighboring Dzhemete hotel. The food is monotonous, albeit a buffet. Service is also 3. At the reception (maybe we got it) not a polite administrator. Not very tactfully imposed an extra bed for a child with a surcharge of 17 thousand, explaining this by the fact that the folding chair in the room is not comfortable and we will not have a third set of bed linen. Even though he was in the room. Cleaning (floor washing), towels were changed on demand, bedding was done once a week. 2 swimming pools are clean. there was a mini aqua park for 300 r for 3 hours.
Translated automatically from Russian. View original