Ruslana 3*– Reviews

3
Rating 4.710
based on
3 reviews
6.3 Rooms
5.7 Service
6.0 Cleanliness
3.7 Food
6.0 Amenities
Guest house "Ruslana" is located in the resort village of Vityazevo - this is the area of ​​\u200b\u200bthe recreation center "Chaika". To the sea - 15 minutes on foot. Passage to the sea - through the underground passage, the sanatorium "Pearl of Russia" and drinking pump room with mineral waters of Anapa.More →
аватар parusov67
 •  traveled 6 years ago
Rating 9.0
After reading all the negative reviews, I rushed in August 2018. to this house. Two adult men and 2 children aged 7 and 8. Amuse in the reviews (not only on this site) claims. Somehow everything is emotional and not entirely correct. But first things first. 4-bed room (junior suite, I will not say that it is) 1 bed 2 bedroom, 2 single beds. … More ▾ After reading all the negative reviews, I rushed in August 2018. to this house. Two adult men and 2 children aged 7 and 8.
Amuse in the reviews (not only on this site) claims. Somehow everything is emotional and not entirely correct. But first things first.
4-bed room (junior suite, I will not say that it is)
1 bed 2 bedroom, 2 single beds. The furniture is strong, the mattresses are hard. Linen is new, strong, without stains. , Zh. k. a TV and a small refrigerator, and also a condo (never turned on, there was no need)
There are no personal hygiene products in the room, which is good, I would have thrown them away. Get used to using your own.
They did the cleaning themselves which is a plus. There is no reason for scandals that you have something missing.
The dishes at the beginning were in bulk, then disappeared))) After suggestion to the neighbors on the floor, everything appeared (there is nothing to take everything away by numbers)
The checkout time is 12-00 and why yell that you were asked to vacate the room at the specified time ??
Impressed by the cleanliness in this guest house, perfect.
The owners are normal people. All questions are answered, you are not bothered. What else does a vacationer need?
There was enough space for everyone in the yard and there was nothing to drive a blizzard, kitchens on each floor, we had a 4-burner hob, everything worked (I didn’t climb on other floors)
In a conversation with the guests for 2 weeks, I did not hear a single negative review.
The children were insanely happy with everything. This is the main criterion. If I gather again in Vityazevo, then in Ruslana.
аватар olga222008
 •  traveled 8 years ago
Rating 4.0
Good day, returning from vacation I want to tell you about my impressions. The location of this hotel, guest house, the Krasnodar Territory, the village of Vityazevo, not far from the center of Anapa. Arriving at this guest house, the impressions from the threshold were varied, there is something to compare with. … More ▾ Good day, returning from vacation I want to tell you about my impressions. The location of this hotel, guest house, the Krasnodar Territory, the village of Vityazevo, not far from the center of Anapa. Arriving at this guest house, the impressions from the threshold were varied, there is something to compare with.
The guest house itself is not bad, the owners are good people, but Lyudmila seemed very arrogant to us, like we don’t like it, be patient a little more literally you are not kept here. the beach to the sea is something, 20 minutes one way across the road, at home, through a tunnel and an amusement park, a market - and you are in place, a total of about an hour for a trip in both directions, you are provided with corns. The beach itself is good, there are a lot of people, the sea blooms terribly, otherwise everything is fine.
So, having returned, the room is on the 3rd floor, the room is good, but small, everything is in working order, there is no air conditioning, instead there is a fan, respectively, there is nothing like soap or towels, but these are trifles. The room was not cleaned once during our stay - it was surprising! The view from the balcony overlooks the courtyard, where chaos reigns all day long, it is difficult to relax here, because. in the morning you will not be allowed to sleep by forever screaming children, and in the evenings by drinking and screaming companies until the morning.
With regards to food, there is no variety as such, what was served, be happy about that, but you didn’t go completely hungry, but they have the best wine and chacha, be sure to buy it. Recreation is for quiet families with children and physically strong people with a good mentality, BUT DOUBT. . , young people here definitely have nothing to do in the district, silence after 22-00, all evening and night life in the center in Anapa. Choose your vacation carefully.
номер вид из окна пляж
аватар petr.ugarov
 •  traveled 11 years ago
Rating 1.0
Guest house Ruslana. Vityazevo, Tolstoy, 10 We lived in Ruslan at 10 Tolstoy from August 11 to August 19.13. Booked back in May, prepaid. In order: transfer secured; upon arrival, it turned out that the room did not match the description: the bathroom was on the landing, and not in the room ...although this was the selection criterion . … More ▾ Guest house Ruslana. Vityazevo, Tolstoy, 10
We lived in Ruslan at 10 Tolstoy from August 11 to August 19.13. Booked back in May, prepaid. In order: transfer secured; upon arrival, it turned out that the room did not match the description: the bathroom was on the landing, and not in the room ...although this was the selection criterion ....Instead of separate promised four beds in the room there was a double, a small type of children's bed and a beat-up washed-out sofa ....Lyudmila (the hostess) tried for a long time to convince that this misunderstanding was the fruit of my imagination, exactly until I showed her the printouts of our correspondence ..... pretending to be awkward, we were given a discount of one hundred rubles a day ....After such a meeting, honestly, there was only one desire, to leave and find a new home ....But at five in the morning (we arrived by an early train so as not to waste the day)…. At the peak of the season… with a small child it would be crazy…. I had to stay.
From service discrepancies further: old linen ....Dishes in the kitchen are constantly not enough for everyone ....In the evenings, there were not enough seats a couple of times ...on the sites in the description of Ruslana is described as a small guest house - this is not so ....At least 25 rooms…. . and all have one gas stove…. With two working burners…. (this is apparently an incentive to order food from the owners) ...Split is not included in the kitchen - savings should be economical ...but then buy at least another set of chairs for the street ....In general, we lived there ..... tolerantly and autonomously ....The experience of stops in the private sector is great…. And we are not spoiled ....That's not the worst thing…. But the last day of my stay just made me write this review…. We were kicked out of our room at exactly 12 noon. Lyudmila must have remembered… that she still doesn’t have a guest house, but a hotel where the concept of checkout time clearly applies… although the time of our departure was also agreed five months in advance… after that it was specified!!!
the maid began to hammer on the door at exactly 12. But there was no longer any desire to argue ....I wanted to quickly leave the hospitable hosts ...The child was left without sleep before the road ...we sat waiting for a taxi in stuffiness, in the heat for three and a half hours ..... while the hostess cheerfully sold the room vacated from us ....Nice picture....The season is so short and you have to cut down every penny…. At any cost...For the first time, my family and I were treated like this - always, no matter what type of housing I rented, we expected a taxi in it ...housing, and not on chairs in the yard, with suitcases, like refugees ...Like an educational program for Lyudmila - if you are the hostess hotels…. So be kind enough to provide the bathrooms with paper and soap…… do the daily cleaning of the rooms…. Provide each room with a set of dishes ...and give residents normal bed linen and disposable towels with slippers ....Instead of running after them and not checking what and how they enter the house….
Taking three sets of slippers with you on vacation is too much ....One for home...The second for the veranda ....And for a trip to the kitchen ....In general, living there did not spoil our vacation ...all this unfortunate disappointment only with the promised conditions ...the sea did not become dirtier from Lyudmila's hospitality and the dolphins did not get tired of it at once ...But such an attitude upset ...I DO NOT RECOMMEND THIS "TYPE OF HOTEL" ......And in conclusion: as soon as such a review was posted on the site from which the reservation was made - a sweet smiling girl Lyudmila poured a bucket of slops in my address and accused me of lying - God be her judge, I am responsible for every word and promise her to leave truthful information about the style of her business in all possible resources!! ! Yes ....about Vityazevo - a normal resort by the way ....you can live !! ! I also met a lot of good and sympathetic people there ...and they are exceptions - exceptions ...Luda - You are excluded !! ! : )


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HOTEL EXPERTS

Гостевой дом "Руслана" расположен в курортном поселке Витязево - это район базы отдыха "Чайка". До моря - 15 минут пешком. Проход к морю - через подземный переход, санаторий "Жемчужина России" и питьевой бювет с минеральными водами Анапы.

In a hotel

Большой двор со столиками и шезлонгами для отдыха. Имеется кухня для самостоятельного приготовления пищи на 1 этаже.

  • free wi-fi
  • transfer to/from the airport
Description of rooms

2-х, 3-х и 4-х местные номера со всеми удобствами .

In the rooms

Санузел, душ, телевизор, сплит-система.

The address пос. Витязево, ул. Толстого, 10
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