Не 4*!!! Not 4*!!!

So in order. Accommodation service: Check-in at 14:00. We had booked 2 rooms for 5 (one child). At 14:30 they gave the go-ahead for one number (the second one has not yet been removed). As a result, the five of us sat in the same room and neither here nor there. At 15:10 they brought the key to the second room with the words: you can check out an hour later. On the day of departure at exactly 12:00 a call to the room, which was launched at 14:30 "and when are you going to leave the room? ". With grief in half they explained that on the day of arrival we were accommodated later, it is strange that the accommodation service does not know about this. . . After 10 minutes, a second call: "and you were not allowed to leave later, only the room, which was settled at 15:10. " After a short but not pleasant swearing about the fact that we were five of us in the same room and waiting for the keys, we were given the go-ahead to leave at 13:00. Security: Roughly speaking, she is not. Several entrances to the territory are automated (according to guest cards), but there is no point in this, because there are a lot of open doors on the other sides. From the side of the embankment sometimes there are guards, but they asked us about the pass 1 time, on the day of the city (the guard was not sober). Number: In general, not bad, but the closet is old, the hangers are not clean (the result is white clothes are dirty), the shower-faucet switch worked only with the help of male power. Very good maids, cleaning every day and not noticeable (in terms of what you don't notice when they managed to get out =)). We had a building with a sea view - this is +, but since the location on the waterfront is very noisy even with closed doors, this is -. Territory: The territory pleased with an abundance of greenery, beautiful lanterns and the presence of benches =) BUT, in our 2 weeks there was CONSTRUCTION!! ! new building. Bottom line: noise, dust, sediment lying in the room and on drying clothes! This is generally a spit on the guests. SPA and sports: We were very pleased with the pools, both indoor and outdoor, there were few people, everything is at your complete disposal =) The promised jacuzzi did not work in the bath complex. . . The gym is good, but with squeaky machines, it's bad. . . The tennis court is busy until 11 am and after 6 pm: dear guests play in hell =) Hot stone massage is nothing, they didn’t want to try anything else. A year-round skating rink is a separate issue altogether =) Well done advertisers, of course, and the idea is cool, but we didn’t experience joy. . . The surface is strange, the skates do not slide like on artificial ice. Bowling + Sea: Write about their beach. He is NOT! From its beach there is only the bar of the Primorye hotel, and everyone is welcome. Stones on the beach and in the sea. The water is dirty. Meals: Restaurant "Trofey" really liked. The service is good, the food is delicious, the child can choose the right one. In one review, of course, there is a lot of negativity, but since it was distributed over 2 weeks, the rest was still a success =) Of course, we would remove a couple of stars for such things as construction on the territory and the accommodation service. . . Well, it does not pull on 4 *!