Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
3.0
Cleanliness:
3.0
Food:
8.0
Amenities:
8.0
We are regular customers of Alean, apparently as a punishment for this, we were settled in the first building for 21 days....
21 days, we lived with neighbors in the same room, on the same bed, on the same toilet, 21 days we "had sex" or listened to the Kama Sutra...... I don’t know how to put it more clearly, 21 days farting, snoring, screaming moaning neighbors, for 21 days we listened to the rumble of the conder of the neighboring room..... You try to explain to the child why the aunt behind the wall should stroke and other uncles... the volume of the TV prevents other neighbors behind the wall from sleeping....Should the child plug his ears? In a word, so outraged!!!!!
If you know that you do not have a high-quality repair, lack of soundproofing....WHY DO YOU SET PEOPLE FOR A LONG TERM IN THIS NIGHTMARE????? ? It was possible to offer the 2nd building, and for a short time to settle in the 1st building? At the reception only upon arrival they are greeted with a smile, then at any request they roll their eyes and tighten their lips....They didn’t care about requests....
Housekeeping is a separate issue. There is hair on the walls in the shower, the bolkonchka was not washed from the opening, they forgot to vacuum at all. 3 people live in the room drinking water 2 bottles, no longer allowed! We started to complain, we were replaced by a maid. The woman is lovely! clean, smart girl....BUT some kind of commission comes and our Sveta is fired! They gave 2 girls of 22 years old....With these, everything is generally clear!
Further, your tavern "three crucians", it's just a nightmare! Why a terrible darkness? Dirty covers on chairs. . . Wretchedness!
BEACH!!!!!!!!!!!!!! ! No comments! Cobblestones, bushes, grass in the water, there is a small island of a slab 15 meters long and 1.5 meters wide, the whole hotel is trying to swim there....Because, as soon as you drown from wooden bridges, where can children swim ????
There is no photographer on site, no problem! The problem is different, in order for me to invite a photographer for a photo shoot for 1 hour, I need to issue a guest book at a price of 3700 !!! ! Are you crazy?!!! ! My photo session costs 3500 + guest! At the reception, they decided for an hour if the photographer was allowed or not, they decided to PAY 3700!
Drinking water, what is the shortage? Do you know that hotel guests carry 5 liters from a nearby stall? Shame on you?
Now answer me for what I paid 225 thousand?????? ? Will there be compensation???? ? Or do you think it's normal? Is the hotel manager ever at work? Does he know what's going on in his hotel? He can not organize the main work of the staff!!! ! And it all depends on the people!
I am ashamed of ALEAN, for me "Dauville" was an example, and "pine grove" became a nightmare!!!! ! How can I trust you now?!!!!
Yes, and do not blame me, but I will leave this review wherever possible.
21 days, we lived with neighbors in the same room, on the same bed, on the same toilet, 21 days we "had sex" or listened to the Kama Sutra...... I don’t know how to put it more clearly, 21 days farting, snoring, screaming moaning neighbors, for 21 days we listened to the rumble of the conder of the neighboring room..... You try to explain to the child why the aunt behind the wall should stroke and other uncles... the volume of the TV prevents other neighbors behind the wall from sleeping....Should the child plug his ears? In a word, so outraged!!!!!
If you know that you do not have a high-quality repair, lack of soundproofing....WHY DO YOU SET PEOPLE FOR A LONG TERM IN THIS NIGHTMARE????? ? It was possible to offer the 2nd building, and for a short time to settle in the 1st building? At the reception only upon arrival they are greeted with a smile, then at any request they roll their eyes and tighten their lips....They didn’t care about requests....
Housekeeping is a separate issue. There is hair on the walls in the shower, the bolkonchka was not washed from the opening, they forgot to vacuum at all. 3 people live in the room drinking water 2 bottles, no longer allowed! We started to complain, we were replaced by a maid. The woman is lovely! clean, smart girl....BUT some kind of commission comes and our Sveta is fired! They gave 2 girls of 22 years old....With these, everything is generally clear!
Further, your tavern "three crucians", it's just a nightmare! Why a terrible darkness? Dirty covers on chairs. . . Wretchedness!
BEACH!!!!!!!!!!!!!! ! No comments! Cobblestones, bushes, grass in the water, there is a small island of a slab 15 meters long and 1.5 meters wide, the whole hotel is trying to swim there....Because, as soon as you drown from wooden bridges, where can children swim ????
There is no photographer on site, no problem! The problem is different, in order for me to invite a photographer for a photo shoot for 1 hour, I need to issue a guest book at a price of 3700 !!! ! Are you crazy?!!! ! My photo session costs 3500 + guest! At the reception, they decided for an hour if the photographer was allowed or not, they decided to PAY 3700!
Drinking water, what is the shortage? Do you know that hotel guests carry 5 liters from a nearby stall? Shame on you?
Now answer me for what I paid 225 thousand?????? ? Will there be compensation???? ? Or do you think it's normal? Is the hotel manager ever at work? Does he know what's going on in his hotel? He can not organize the main work of the staff!!! ! And it all depends on the people!
I am ashamed of ALEAN, for me "Dauville" was an example, and "pine grove" became a nightmare!!!! ! How can I trust you now?!!!!
Yes, and do not blame me, but I will leave this review wherever possible.
Translated automatically from Russian. View original
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