отель кивачь новый год 2009-2010 hotel kivach new year 2009-2010

We arrived at the Kivach Hotel from Moscow for the New Year on December 31st with a large group of 7 families (19 people). Our rooms were on the third, the only renovated floor in this hotel - a hostel. All other floors and the hall of the first floor. . create an impression. . that you are in a totally different age. . somewhere in the post-war years of the Soviet Union, complete devastation. The first thing that upset us was that the rooms were very cold at a temperature outside of 25-27 degrees. . batteries were almost cold. At first there was no hot water at all, after talking with the administrator it was turned on. . and here we were even more upset... the water was bright yellow. . We were told that there is water like this all over the city. . in general, you have to wash and brush your teeth with rusty, and even smelly water. We asked for heating, they gave us 2 pcs. for 7 families. They said there were no heaters. . What is called the dining room or place of eating. . Yes, I don’t know what to call this room. On the one hand, you have an elevator that brings people straight to your dining room and right there on the other side there is a staircase door. . you eat and there are people constantly walking around in outerwear. It is simply impossible to eat all at the same time, as there are very few places, and a lot of people. You have to eat in batches, and some of the tables in your free time from eating are reception, and then they are shifted - about 10 tables of 4 places for 70 people who lived at the same time as us. We have no time, no one really could say what we would have on schedule, excursions, when breakfast. . we were constantly waiting for some kind of piece of paper that we had to hang out as a schedule on the stand. . but hung out at about 12 o'clock at night)) so either go to bed without knowing when to get up or wait for the schedule until 12 o'clock. . There was no organization of the tour at all, the sightseeing buses were constantly late, they took people in two batches, since everyone did not fit right away and had to wait for the bus in the cold, they promised to pick us up after the new year, but no one came, we had to walk not far, but very It was cold, as everyone was walking in New Year's outfits. . . no one has ever told us what we will do, what we can do and where we can go. . we were on our own. . do whatever you want. . there was really not enough food, came late and ate everything. . New Year's Eve is another story altogether. . banquet at the Ice Palace. In the ice palace, the cold is so cold that the outfits that we put on. . could only be seen under our warm jackets and sweaters. . the children were seated separately at their own table, the adults had their own. . food us tolakh was not something that little of it was practically non-existent. . sprats in a deep plate, along with pieces of saury dumped into them, looked the coolest of all) the children were not entertained, they sat for a bit and ran into the hall to the adults... the host of the new year. . they entertained themselves, and not those who came for the new year... dancing, no competitions, no entertainment program for you. . the music is terrible not what plays, but how it all plays. . tape recorder electronics is resting. . we were brought to the banquet at 23.40. . At 0300 it was all over. that is, the organizers considered that for our money 3 hours and what was on the table was more than enough. . so in Moscow for 2.500 per person you can go to a wonderful restaurant. And to eat is not something that they give you sprats, and Karelian pickles, but normal dishes) The New Year was simply ruined for us. We have traveled half of Russia with our company. . were in many cities. from the dolphin they went to Veliky Ustyug. We really enjoyed . But such an attitude towards tourists. As in the Kivach hotel. . and in the company Karelia tour. . we have not seen anywhere. . people are just making money off of us…by renovating the 3rd floor. and having settled a bunch of people there, the organizers forgot that people need warmth and hot clean water, that people need to be fed normally. . entertain and explain what will happen tomorrow according to the tour program, we pay them money for this. . and so there was an impression that we ourselves arrived and we ourselves should organize the rest. . The poor workers of the Kivach hotel constantly listened to discontent from the hotel residents. We were constantly afraid that our children would get sick, because it was cold in the hotel, I note that even with heaters. Advice to those who want to buy a tour to Karelia. . buy, but not in the Kivach hotel. Do not believe the positive reviews and photos they are probably written by the workers themselves.