Неприятное место bad place

Stayed for a very long time. Basically do not settle before 14 hours. They say there are no rooms or they have not prepared them. Just because I started calling the booking service, I waited "only" 45 minutes.
The so-called sauna is free only from 9 a. m. to 2 p. m. , and nowhere was this restriction indicated.
In general, you need to constantly find out about everything - is it paid or not. Here are darts for free, billiards - for a fee. They are trying to cash in on the client to the maximum, such an impression has developed.
The price in the questionnaire was less than on the booking site.
There are a lot of extra items in the application form. They require you to agree to any write-offs, keep your data for 5 years, etc. Deleted half.
The reception says that the kettle in the room violates fire safety. And then they themselves violate it when they say that families with children can be given a kettle. Where is the State Guard looking?
Hangers high, extremely uncomfortable. And the hangers are on nails: you can’t take it off, and you can’t hang it back.