Максима отель Заря Maxima Hotel Zarya

Catastrophe! ! The problems started when we booked. While preparing the documents for the visa, it turned out that the booking confirmation indicated the name of another person. This led to some difficulties in terms of visa processing. The account for obtaining a visa in Russia has already been counted by the clock, since the consul of the Russian Embassy in Vienna is not interested in the fact that Lena, Natasha, Olya (cross out the unnecessary) did not make sure to check the correctness of filling out the document. But not everything is so Bad! The rooms are clean and tidy. Good buffet for breakfast, everything is tasty, fresh. But, perhaps, these are the only positive aspects in the work of this hotel. On the second day of arrival, it turned out that the hotel was not.... hot water. What kind of idiots we were that we didn’t know that in Moscow at the end of May, hot water was planned to be turned off. When booking, we were not warned about this, and in general they did not say a word. Yes, gentlemen, but we really wanted to soak in the jacuzzi. . . all I had to do was look at the bathtub))) Ah! . When complaining about the lack of hot water, at the reception (a fashionable word), the girl kindly offered me to solve the problem in a very original way. In general, to hell with romance, they brought us 10 liters of HOT water in a blue bucket. And as an additional service, so to speak, also an orange bucket))) In short, at the time of discharge, we heard a very professional answer to the above questions - I CAN TOO NOTHING. !! ! and as moral damages, so to speak, to keep warm, they gave T-shirts with touching inscriptions about Siberian bears. And yet, for the information of foreigners, we were given a hotel card upon departure. In general, I wish good luck to this hotel with great claims to professionalism-))) Gentlemen, in order to become one, you need to do something, and not refer to other bad uncles and aunts who interfere with your work and turn off hot water for the summer. And we, the poor fellows, living in Austria, even suspect this.