в Колонтаево - ни ногой! in Kolontaevo - not a foot!

There was a check-in on a coupon (kupikopon) from March 29 to March 31 (program 3 days and 2 nights). We paid 8760 r for two (this is not counting the coupon). By the hour, this is less than 2 days, I don’t know where 3 days and 2 nights fit there, because the check-in is after 17 in the evening (in March it is already night), and the check-out is at lunchtime (until 15). But that's not the point. The "comfort" room is a small room in which there is no cable TV (and everything ripples from the antenna, channel 1 does not show at all), the furniture is old, crooked, there is a hole on the door in the toilet room instead of a lock. Only an hour is allotted for breakfast, and at this hour we tried for half an hour to get into a cafe (where breakfast was supposed to be), which turned out to be closed. At the same time, we approached the administrator twice, who nevertheless got through to the cafe and said that visitors were coming to them, but this did not help either. I came to rest, and not to solve someone's organizational problems, so my wife and I did not continue to "rest", we moved out. At the same time, the administrator promised that the money would be returned, but no one intends to do this either. But after we decided to move out, a cook was quickly found, to whom someone gave my phone number without my consent. At first, he terrorized me on the phone, explaining something tediously that no one had warned him, they say, sorry; then (when I said that we were moving out anyway) he looked for me around the hotel in person. Why did I need all this? Wherever you spit - some problems. And the hotel grounds are dirty and unkempt. There is nowhere to go for a walk either, because the hotel is in the middle of the village. A disgusting place. And, I repeat, no one has returned the money so far!