Неработающий кондиционер при температуре около 40С Non-working air conditioner at a temperature of about 40C

I booked a junior suite with a balcony and a sea view for the period from 19 to 24.07. 2014. Going to the reception, where there was a wild closeness, they immediately suspected (we were two adults and a child of 11 years old) something was wrong, well, God bless him at the reception, they showed a voucher from Bookincom, the girls looked for a reservation for a long time, but in the end they found it (the name on the reservation was indicated in English, and we gave Russian passports upon arrival - a discrepancy), they calculated the cost of living for a long time and as a result took money from us only for two nights ( some kind of failure occurred in the computer), and the remaining three nights we had to pay until 12 noon on Monday. We went into the room - it was hot and humid, the room was smoky, but in fairness I would say that it was large and clean, there was welcome champagne and a vase of fruit on the chest of drawers - we were pleased. At first we decided that the air conditioner had just been started and that's why it was so hot, so we unpacked our things and went to have dinner. Upon returning to the room after a couple of hours, the situation with cooling has not changed, we went to the reception to complain, the answer is sorry, but it will not be colder, this did not add optimism. After tormenting the night, we come for breakfast (according to reviews on Bukin, they should have pleased us with a variety of dishes), there: boiled eggs and sausages, two types of juices (tetrapak), Olivier salad and vinaigrette and that's it! No pastries, no omelettes, no vegetables, we did not see on Sunday and this is a 4 * hotel ? ! We went to the reception to ask why such a meager breakfast, the answer is: today is a day off, and tomorrow all the cooks will come out and there will be more dishes. Why the hell should I hear about the fact that the cook has a day off, at a time when I myself should be resting? Marins does not have a beach - sun loungers are issued on the city beach upon presentation of cards, towels must be dragged from the hotel, entry into the sea on Primorsky Beach, where we were supposed to go, can only be mastered by a person with iron nerves and steel legs (cobblestones and sharp stones dig into and things cannot be left unattended). The point of no return was a walk around Marins and the Hyatt we noticed, where for a slightly larger amount (about 30% of Marins) we were cherished and cherished for the remaining three nights, the air conditioner worked, and for breakfast there were 4 types of freshly squeezed juices, our own pool and fenced area - pontoon on the beach with limited entry!