санаторий на выживание!!! санаторий зорька (г. туапсе, п. небуг) survival resort! sanatorium Zorka (Tuapse, Nebug settlement)

Good afternoon!
We were given a ticket to the Zorka sanatorium (Tuapse, Nebug)
They settled us with a child (disabled person) in a room where there is no air conditioning, they did not give a fan (the room is now +38).
I approached the administrators and asked that the child and I be moved to a room with air conditioning.
She explained that I do not belong to the category of fussy and did not expect anything grandiose, if only it was clean and with elementary conditions. I explained to them that the child is naughty, sweats and cannot sleep in such heat. Due to the fact that the room is unbearably stuffy - she has a fever, she vomits. Not rest but struggle for survival.
At the same time, the administrators smile sweetly and say that we will move you, but for now, open the balcony and the doors to the corridor.
I wanted to go to bed already in the corridor so as not to be boiled alive.
But the corridor is not much cooler - (+28 degrees)

It's been two days and we still haven't been relocated. . .
The director of the sanatorium promised that today they would install air conditioning for us...
I hope we are not deceived. . .
In general, the impression of the sanatorium is terrible.
From the State they receive decent money for vouchers, but the service is completely absent.
To the beach there is a staircase with a ten-story building - this is true. Staircase with swinging steps + serpentine.
The beach is practically not suitable for swimming. Huge stones near the coast, everyone constantly twists their legs, pieces of fittings and pipes stick out of the water throughout the entire coast, the coast is dirty: logs, branches, cigarette butts, silt, bottles, etc. ;
It hurts to lie on a towel, and sunbeds are only for a fee, even for guests of the sanatorium...