Spoiled vacation

Written: 27 august 2016
Travel time: 19 august — 1 september 2016
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 6.0
Cleanliness: 10.0
Food: 3.0
Amenities: 1.0
On the day of arrival, we were informed that despite the fact that we arrived in the first half of the day, and the check-in was from 14-00, they would immediately provide us with a room. This made me very happy and set me up for a positive stay at the hotel. But in the future, not pleasant moments were expected....
We were provided with a statement for meals in the hotel restaurant, where table number 1 was indicated. Arriving for lunch, we found that the numbering of the tables begins with the number #2. We turned to the restaurant staff to help find our table at number 1. Such a table did not exist in nature... Restaurant workers advised us to take any free table. While we were having lunch in a restaurant where there were a sufficient number of tables (the vacationers were divided into 2 groups that visited the restaurant at different times), there were no problems with the tables... from 08/25/2016 the restaurant was closed for us, as it began to be prepared for a company banquet. Tables were set up for us in the conference room (!!! ). However, the number of tables was limited. Arriving at the conference hall for lunch, we again found that the table numbering starts from No. 2, and our table No. 1 again does not exist. On the advice of the hotel staff, we occupied a free table number 8, but we did not have to sit at the table for a long time, as the "owners" of table number 8 came and began to ask to free their table...
Food at the hotel on some days is just awful!! ! 08/19/2016 they brought overcooked cutlets, which we did not even try. Cold food was served many times. For one of the breakfasts, hardened thin pancakes were brought. At one of the dinners they brought something similar to sour cutlets. What was supposed to be pilaf was very salty and the meat was weathered and overdried. For breakfast and dinner drinks are almost always only tea. For lunch - something reminiscent of diluted compote... It is almost impossible to find a mug without a chip in a restaurant. Plates also came across with cracks.

On August 26.2016, we sat for 15-20 minutes waiting for our portion of breakfast, and waited even longer for dinner, as the waiters were torn between the set tables in the conference room and the buffet in the restaurant. Arriving on 08/26/2016 for dinner exactly at 19-00, we found a complete absence of mugs, spoons... We tried to find a replacement for the "restaurant" (although it looks more like a cheap dining room), but there is only a bar on the hotel territory.
There are many dilapidated buildings on the territory of the hotel. Much of the playground is outdated and in need of repair or replacement. Although there is a security post, anyone can enter the hotel territory without much difficulty (from the unguarded entrance from the residential buildings of the village and from the beach). Near the hotel there is a non-equipped beach near a river with muddy water, to which you can go through the thickets.
Twice (in the period from 19-21.08. 2016) they turned to the administrators about the violation of the silence regime by drunken companies (wedding, etc. ) after 23:00. True, after complaints, the administrator promptly took action. 08/26/2016 again noisy gatherings of a not sober company under the windows of the hotel after 24-00. . .
Of the entertainment on site, there is practically only an equestrian club, but you won’t have much fun with its prices. On the territory there is a building that looks more like a barn in disrepair with 2 signs: "Children's room" and "Rental". We decided to go through the door with the "Rental" sign, but when we went inside, we realized that instead of renting there was a change house. We visited the so-called "children's room", but could not stay there for more than a minute... I did not think that a children's playroom could look like this... Horror!!!
Rooms with terrible soundproofing. There is no air conditioning in the room.

Since there is practically no entertainment in the hotel, be prepared for noisy gatherings of vacationers on the benches under the windows of the hotel. Companies after drunken receptions are also very pleased to sit on the benches under the windows of the hotel. Noisy conversations are heard even after 24-00. This gave us great inconvenience, since a small child is accustomed to the regimen and at 21-00 he should already be sleeping. But the lack of air conditioning forced us to open the door to the balcony, and noisy gatherings did not allow us to put the child to bed. . .
From 9-00 you will be disturbed by the attendants. On August 26.2016, at 9-00, a noisy cleaning of the asphalt began under the windows...
On one of the days of rest, we listened for 15 minutes as a woman behind a screen in a restaurant yelled at her apparently subordinate waiters. The first desire was to get up and chastise the screaming madam, but they decided not to spoil their already ruined vacation to the end...
The hotel area is not illuminated by lanterns... Cars freely drive around the hotel...
Nothing to do outside the hotel! Village and wasteland. Cash only at the nearest store. If you walk 900 meters, then there are 2 more grocery stores, one of which accepts bank cards. The city can be reached by taxi. A trip to the city center will cost about 400 rubles.
We won't be coming back to the hotel. I do not recommend this hotel for a holiday.
Translated automatically from Russian. View original