Ужасный отель Terrible hotel

Were on New Year's Eve at the Scandic Sergeel Plaza hotel in Stockholm. We paid everything in advance back in September. When we arrived at the hotel, we had to wait until there was a clean room....when we lived, we didn’t like the maids who could enter the room at any time (fortunately, we were mostly not walking around the city), somehow they came and found that our things were shifted to other places and the towels were hung up so we could not understand whose where? We paid for the New Year's Eve dinner at 72 euros per person through the Tallink Silya office....at dinner we waited more than half an hour when they brought food to us... after they waited for them to make sure that dinner was paid for in advance... and after arrival at Peter was billed for drinks that supposedly were not included in the New Year's Eve dinner, which of course we did not know....the question is why was it not billed at check-out or warn us at the dinner itself that drinks are chargeable ??? ? Not to mention the fact that the hotel itself is located so that it can not be found (between the houses) and it has been an understatement for more than one year : )))) So if you want to spoil your mood - stay at the Sergel Plaza hotel in Stockholm !!! !