Good hotel, but not the second time...

Written: 10 november 2016
Travel time: 3 — 4 november 2016
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 6.0
Cleanliness: 7.0
Food: 8.0
Amenities: 8.0
The settlement went quickly. The staff is friendly. We settled into the room. And immediately a nuisance - they opened the minibar, and there in a bottle of wine - water ! ! The price of a bottle is 0.25 - 5 euros. We went to the reception, where they promised to change us. No apologies, nothing, well, okay, let's go. At dressing gowns (and not only mine) the straps for the belt were torn off. We decided not to aggravate the situation, because. hurry to the spa. SPA is good, lots of saunas, warm outdoor jacuzzi pool - super. Returning to the room faced with another problem - the smell of bleach after the spa. A nightmare. Neither gels nor lotions could kill this smell.
The breakfasts are superb. Buffet, very varied and hearty food. BUT, the day we were there it was raining and the roof of their restaurant was leaking. As a result, there were buckets in the restaurant where water dripped. I understand that it is a historical building, but somehow during the 2 days of our stay there were a lot of BUT...
The hotel is good, but you can find better.
Translated automatically from Russian. View original