Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
4.0
Service:
2.0
Cleanliness:
4.0
Food:
4.0
Amenities:
4.0
BE CAREFUL!
When buying a tour to this hotel, choose only Deluxe rooms !! ! They are located in the modern, new building of the hotel. Rooms with balconies. In the yard - a swimming pool. Upon check-in, you will immediately receive coupons for breakfast for all days of your stay.
If you have a Superior, then:
1. You are automatically placed in the old building. Neither the operator's website nor the hotel's website has this information. It is written that the difference is only in footage.
2. You will not find balconies and terraces in Superior. Windows to choose from - either on a noisy street, or on the wall of the building, which is a couple of meters from your windows.
3. You will have to beg for a coupon for breakfast every day.
4 Yes, the MOST IMPORTANT thing about Superior - There is a RISK of being settled in the worst room 3710 on the 7th floor. This room is located under the jacuzzi, which is located along with the pool on the roof of the old building (the view there, of course, is beautiful, the pool itself is also nothing)
1) . Of the features - in the room the noise of bubbling water and vibration, just near the head of the bed. The hotel staff pretends not to understand what they are talking about, pretending not to know the origin of the sounds. We hoped that the jacuzzi would be turned off for the night - they did not turn it off, although the access to the pool was closed at 20:00. Couldn't sleep at night. Used earplugs - did not help.
2). Ants were found in the room, climbed into things on the table.
3). Water left the sink for a very long time, i. e. only one can wash.
4). The shower does not switch to faucet mode, although it is there.
five). There were robes rolled up in a heap and 2 pairs of dirty slippers in the closet : ) it actually killed me.
As a result, almost the whole next day was killed in order to achieve resettlement. They refused under all sorts of pretexts, saying "come back tomorrow. " Although the newcomers that day were settled in other rooms. It was also not possible to move to the new building for an additional fee - there were no free rooms. They asked at least to turn off the jacuzzi for the night - they did not agree, although you can’t use it at night. Then the question arose that the tour operator would provide us with another hotel, and then the guide and the hotel managed to agree, we were settled in a room on the 3rd floor, overlooking the wall.
But everything worked, except for one button on the TV remote, but this is nonsense compared to everything else. There were no bathrobes and slippers. Apparently, they were the privilege of only number 3710, as compensation for everything else))).
In general, we got a chance to sleep, and this was the main thing, because. we traveled a lot and managed to sleep only 4 hours.
Yes, from room 3710, after the proceedings, we were asked to move as quickly as possible so that other poor fellows could be settled there (hello to those who had been there). Apparently, this is a passing object, which tests people for patience. Someone will go to swear, and someone will endure. But the number of the grandmother works out, so for them = everything is ok. In a good way, instead of this number it was necessary to make those. room.
The food is tolerable.
Location is ok too.
Internet - was not available for 3 days during our stay. Who really needs it - there is an Internet club nearby for 15 rubles / hour.
It took a long time to get the deposit back. I had to repeat it 5 times and wait 15 minutes. Probably, we hoped that we would leave without him, so as not to be late for the airport.
In general, I consider the SUPERIOR room fund and service to be the biggest drawback.
When buying a tour to this hotel, choose only Deluxe rooms !! ! They are located in the modern, new building of the hotel. Rooms with balconies. In the yard - a swimming pool. Upon check-in, you will immediately receive coupons for breakfast for all days of your stay.
If you have a Superior, then:
1. You are automatically placed in the old building. Neither the operator's website nor the hotel's website has this information. It is written that the difference is only in footage.
2. You will not find balconies and terraces in Superior. Windows to choose from - either on a noisy street, or on the wall of the building, which is a couple of meters from your windows.
3. You will have to beg for a coupon for breakfast every day.
4 Yes, the MOST IMPORTANT thing about Superior - There is a RISK of being settled in the worst room 3710 on the 7th floor. This room is located under the jacuzzi, which is located along with the pool on the roof of the old building (the view there, of course, is beautiful, the pool itself is also nothing)
1) . Of the features - in the room the noise of bubbling water and vibration, just near the head of the bed. The hotel staff pretends not to understand what they are talking about, pretending not to know the origin of the sounds. We hoped that the jacuzzi would be turned off for the night - they did not turn it off, although the access to the pool was closed at 20:00. Couldn't sleep at night. Used earplugs - did not help.
2). Ants were found in the room, climbed into things on the table.
3). Water left the sink for a very long time, i. e. only one can wash.
4). The shower does not switch to faucet mode, although it is there.
five). There were robes rolled up in a heap and 2 pairs of dirty slippers in the closet : ) it actually killed me.
As a result, almost the whole next day was killed in order to achieve resettlement. They refused under all sorts of pretexts, saying "come back tomorrow. " Although the newcomers that day were settled in other rooms. It was also not possible to move to the new building for an additional fee - there were no free rooms. They asked at least to turn off the jacuzzi for the night - they did not agree, although you can’t use it at night. Then the question arose that the tour operator would provide us with another hotel, and then the guide and the hotel managed to agree, we were settled in a room on the 3rd floor, overlooking the wall.
But everything worked, except for one button on the TV remote, but this is nonsense compared to everything else. There were no bathrobes and slippers. Apparently, they were the privilege of only number 3710, as compensation for everything else))).
In general, we got a chance to sleep, and this was the main thing, because. we traveled a lot and managed to sleep only 4 hours.
Yes, from room 3710, after the proceedings, we were asked to move as quickly as possible so that other poor fellows could be settled there (hello to those who had been there). Apparently, this is a passing object, which tests people for patience. Someone will go to swear, and someone will endure. But the number of the grandmother works out, so for them = everything is ok. In a good way, instead of this number it was necessary to make those. room.
The food is tolerable.
Location is ok too.
Internet - was not available for 3 days during our stay. Who really needs it - there is an Internet club nearby for 15 rubles / hour.
It took a long time to get the deposit back. I had to repeat it 5 times and wait 15 minutes. Probably, we hoped that we would leave without him, so as not to be late for the airport.
In general, I consider the SUPERIOR room fund and service to be the biggest drawback.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- rest.
- Very good hotel
- When you check in, hand over the mini-bar so that it doesn’t feel like ours!
- First time in Pattaya
- our first holiday abroad
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