отель ничего но вот персонал хамы и воры the hotel is nothing but the staff is rude and thieves

We found the hotel based on the reviews, we liked it. The first negative happened upon arrival, the bus stopped on the other side of the hotel for 100 meters and we had to drag a bunch of suitcases across the road including small children, the same garbage happened at the exit. At the request to drive closer, ANEX TOUR refused, although the Chinese were loaded almost at the very porch. They also have a handsome administrator there, the only one who speaks a little English. We had money stolen from our room for two days in a row, the first time from a bag of 500 baht the next day 1000 baht. attempts through the administrator to call the cleaners to order did not lead to anything, we became the worst guests in the hotel and the staff became more rude. the hotel guide also didn’t help in any way and didn’t advise the police, since this service is paid for and we won’t find the truth there. And yet this guide actively and very obsessively sells excursions at a double price, it’s cheaper on the street. His name is Mikhail Turina. We didn’t take anything from him and therefore we didn’t see him again. in a difficult situation, they found him through the hotline, he just did not pick up the phone