Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
3.0
Cleanliness:
1.0
Food:
5.0
Amenities:
4.0
I don't know who writes good reviews for this hotel, but it's a complete lie!!!
We arrived at the hotel on July 5 at 7 am, we were immediately sent for breakfast. From the type of canteen, and this is the canteen, we were shocked. There are a lot of people, there is nowhere to sit, people eat standing up, the queues are like under the Union, the tablecloths are dirty, the plates are dirty, there are no glasses. Fortunately, at least there are disposable glasses, and with such unsanitary conditions, it’s just a salvation, if even disposable plates were put in general, it would be good. Flies crawl on tables, plates and cutlery.
Then they began to settle us, we settled only from the 4th time. We were taken to the numbers and all the numbers were for 2, and there were three of us. The third time they opened the room for us, and there were people there, we were shocked. As a result, we were taken to a 3-bed room, it was not cleaned, there were plates everywhere and there was garbage. To this we were told "go for a walk, after dinner everything will be cleaned. " I was angry like a dog, because we had not slept for a day and I had to explain to the child that it would not work to lie down and rest.
The room is old, everything is dirty and tattered, the beds are dirty, the floors too, the TV stand was broken, the curtains were crumpled and torn, the toilet was rusty, the sink was moldy, the water in the bathroom did not go away, oh yes, and the cockroaches, well, I think the photos will convey the beauty of the view .
As for meals, no matter what time you come, huge queues await you, which discourage any desire to eat. To sit down at a table, you need to gild the handle of the waiter, then they will find a table for you and put clean glasses and cutlery, there is no other way. If you are standing in line for pizza, then be prepared for the fact that you will be refused to take 2 or 3 mini-pizzas for the whole family, like you are Russian and one is enough. To get the desired pizza, you have to stand and crush your forehead and crumble with small beads, like please. In recent days, I just couldn’t stand it anymore and pointed them to my bracelet and said “ol inclusive”, then they put as much as they needed. The clothes of waiters and cooks are generally a separate song, I have never seen such a dirty uniform, even in roadside cheburek men are dressed cleaner.
The situation was saved only by the sea, we tried not to be in the room at all, because the mood deteriorated immediately. There are 4 swimming pools on the territory of the hotel, only 1 of them is fresh, it is impossible to swim in the rest, salt mixed with chlorine corrodes the eyes. Sunbeds are sorely lacking and Pegasus representatives sing the same song, new ones will be brought soon. But new ones never appear, only the people in the hotel change. There are 2 piers, my boys swam there. There is also a lagoon, 10 minutes walk to it, it is quite good there, the sea is clean.
Photos with red armchairs that are shown to you when they advertise the hotel, this is a separate issue, this is the lobby, the sofas are all old, dirty and smelly, but the pictures will be visible. The quality of wi-fi is also not so hot, it does not pull all the tourists. Excursions, too, do not take too much, the Sahara for 2 days is a horror, one dirt, garbage and extortion, a city of artists - I have never seen worse. The survey and the catamaran were good. You can go to the crocodile farm on your own.
By the way, at a meeting with a representative of Pegasus, we were told "Rejoice that you generally live at least in such conditions, and not worse. " Our entire group looked at each other with fish eyes that did not understand rudeness. Upon arrival, we immediately turned to the tour operator with a claim and the case goes to court. There are a lot of people in the hotel who were going to sue, all exchanged contacts for communication as witnesses.
In general, if you want to fray your nerves, then this is your option !! !
We arrived at the hotel on July 5 at 7 am, we were immediately sent for breakfast. From the type of canteen, and this is the canteen, we were shocked. There are a lot of people, there is nowhere to sit, people eat standing up, the queues are like under the Union, the tablecloths are dirty, the plates are dirty, there are no glasses. Fortunately, at least there are disposable glasses, and with such unsanitary conditions, it’s just a salvation, if even disposable plates were put in general, it would be good. Flies crawl on tables, plates and cutlery.
Then they began to settle us, we settled only from the 4th time. We were taken to the numbers and all the numbers were for 2, and there were three of us. The third time they opened the room for us, and there were people there, we were shocked. As a result, we were taken to a 3-bed room, it was not cleaned, there were plates everywhere and there was garbage. To this we were told "go for a walk, after dinner everything will be cleaned. " I was angry like a dog, because we had not slept for a day and I had to explain to the child that it would not work to lie down and rest.
The room is old, everything is dirty and tattered, the beds are dirty, the floors too, the TV stand was broken, the curtains were crumpled and torn, the toilet was rusty, the sink was moldy, the water in the bathroom did not go away, oh yes, and the cockroaches, well, I think the photos will convey the beauty of the view .
As for meals, no matter what time you come, huge queues await you, which discourage any desire to eat. To sit down at a table, you need to gild the handle of the waiter, then they will find a table for you and put clean glasses and cutlery, there is no other way. If you are standing in line for pizza, then be prepared for the fact that you will be refused to take 2 or 3 mini-pizzas for the whole family, like you are Russian and one is enough. To get the desired pizza, you have to stand and crush your forehead and crumble with small beads, like please. In recent days, I just couldn’t stand it anymore and pointed them to my bracelet and said “ol inclusive”, then they put as much as they needed. The clothes of waiters and cooks are generally a separate song, I have never seen such a dirty uniform, even in roadside cheburek men are dressed cleaner.
The situation was saved only by the sea, we tried not to be in the room at all, because the mood deteriorated immediately. There are 4 swimming pools on the territory of the hotel, only 1 of them is fresh, it is impossible to swim in the rest, salt mixed with chlorine corrodes the eyes. Sunbeds are sorely lacking and Pegasus representatives sing the same song, new ones will be brought soon. But new ones never appear, only the people in the hotel change. There are 2 piers, my boys swam there. There is also a lagoon, 10 minutes walk to it, it is quite good there, the sea is clean.
Photos with red armchairs that are shown to you when they advertise the hotel, this is a separate issue, this is the lobby, the sofas are all old, dirty and smelly, but the pictures will be visible. The quality of wi-fi is also not so hot, it does not pull all the tourists. Excursions, too, do not take too much, the Sahara for 2 days is a horror, one dirt, garbage and extortion, a city of artists - I have never seen worse. The survey and the catamaran were good. You can go to the crocodile farm on your own.
By the way, at a meeting with a representative of Pegasus, we were told "Rejoice that you generally live at least in such conditions, and not worse. " Our entire group looked at each other with fish eyes that did not understand rudeness. Upon arrival, we immediately turned to the tour operator with a claim and the case goes to court. There are a lot of people in the hotel who were going to sue, all exchanged contacts for communication as witnesses.
In general, if you want to fray your nerves, then this is your option !! !
Translated automatically from Russian. View original
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