Отель европейского качества European quality hotel

I went over a year ago and decided to write a review now.
Then everything seemed normal, but this year I was also in Tunisia, in another hotel, and it was a ruined vacation, so Paradise Palace is a great hotel, I just realized it now.
Firstly, the attendants, it is clear that they underwent European training, they are moderately polite, without fawning and familiarity, they know how to show good manners - a smile, a few words on the topic whether everything suits you, a wish for a good rest, no questions of a personal nature - and - the distance, how respect for personal space.
I got a good room on the 3rd floor, with a balcony and a sea view. The boy helped to carry the suitcase, showed what and how in the room, after the tip showed how to handle the air conditioner -

well, like if it’s cold, then it’s heating too, click here and here. And in general, if I suddenly don’t understand something, well, like how the TV works : ) then always call me (name), I’ll come and be happy to help. I did not have Tunisian dinars, and I gave him the smallest I had - 5 euros. That's probably why he decided that I'm stupid and I need help in pressing buttons))
The room is very spacious, in the same hotel I saw smaller ones, the furniture is not very new, but the mattress is comfortable, the bathroom is recumbent, the shower and toilet are clean. Cleaning daily and with high quality (she left a tip, in Tunisia it is customary to put them under the pillow, if they don’t take them on the table or bedside table, they are forbidden, theft is considered)
Drinks are free, every day the maid puts mineral water and cola in the fridge (I went on an all-inclusive system)
Looking ahead that in the safe kept only a passport and a credit card,
and big money.
Tunisian dinars, euros (a couple of hundred in total), phone, laptop, camera, expensive things, branded glasses - everything was stuffed into bedside tables or lay on the table - nothing was missing.
So, after checking in, I went to the reception desk and asked to rent a safe (it is in the room, but you have to pay for it). I paid, thanked the receptionist for a good room, gave him a tip of 5 euros too
(usually people write you need 20 in your passport, but I thought that if 10 people give 5 euros a day, then this is good money for Tunisia). On his face, I did not notice disappointment, which was not enough, on the contrary, he was delighted.
Now for the hotel: the territory is large and well-groomed. There is a swimming pool,
but since the sea is nearby, and you can breathe chlorine at home.
The hotel was half empty, the beginning of March all the same. Water +15 air +20 and a little higher. I swam, and at the end of the rest I swam for 15 minutes already, the sensations after such a swim are drop dead.
Food: since it is not the season, I expected worse. But no, the choice is enormous, everything is delicious, everything is fresh.
I won’t write about excursions, there is so much information about them. Sahara is worth it, but 2 days is not enough, if you are a group, rent a car (preferably a jeep and drive on your own), at least for 3 days.

If you have a lot of time, then there is one thing that the cameleer told me about. Overnight stays in the desert are periodically organized - that is, they drive far enough, set up camp, tents... but this contraption is of course an amateur, of course they go in a group.
I will describe an independent sortie to Tunisia and Carthage (of course, I examined a small part). I took a taxi to the station (inexpensive, a few dinars), there was a train ticket (there and back about 10 dinars), I drove to Tunisia (the capital). I had a plan like the subway (it looks more like a tram or commuter train)
get to the station where there is an entrance to the ruins of Carthage.
But since the train was late, and time was running out, I took a taxi.
It turned out to be expensive by local standards, about 50 dinars, we drove for 30-40 minutes and, in my opinion, drove the farthest possible road)) We arrived.
The taxi driver insisted on "wait" but I refused, because they warned me that while waiting they turn on the counters and, as a result, very good. it will be expensive.
I walked around the ruins, climbed over the red ribbon no entry allowed, walked around there. Got out. The grandfather guard, who was watching all this disgrace, when I climbed back, shook his head disapprovingly, "lady, very money. "
Then he asked "Rashien? " I nodded. He also nodded, like "yeah,
Now everything is clear" ))
I walked back, there was a pointer where the center of the town. wandered around a little, then found the station. I bought a ticket (a dinar with a tail to Tunisia), it takes 20-25 minutes to go.
I walked around Tunisia a little, then I went to the station, found my train (with difficulty). A bunch of railway workers and policemen helped me to find the right platform, and everyone was very friendly, they tried to help, they found some respectable guy there on the platform, in a suit and with a briefcase, and asked him to put me on the right train, he needed to go on him. In addition to him, I was immediately taken under the patronage of several students and female students who speak English quite tolerably.

Well landing it was something with something. The train was announced to another platform. The whole crowd, right along the rails, began to climb to the other side. They climbed over. The train was not the same. They announced again to another one, the crowd rushed back, fortunately the vestibules were opened and there was no need to jump on the rails. the guy with the briefcase grumbled, "disgraceful. It must be strange for you, right? " Well, yes, actually. ))
The students laughed and said that this often happens here, like don't worry, we'll all get where we need to go.
Eventually arrived. I took a taxi from the station to the hotel.
In addition to the above, it so happened that I also talked with Tunisians. both with Muslim ladies in headscarves, and Muslim ones without.
Also boys and men. These were mostly students and students,
young workers (not physically), employees, medical staff.
Well, what can I say - Tunisians are kind, sympathetic and deeply decent people. Some of the men looked at me with interest, as a woman, but allow themselves more,
to invite somewhere, or to get to know each other better - they couldn’t afford it, according to etiquette it’s not supposed to be like that, this can offend a woman. And in general, women are very respected in Tunisia.
Bazaar traders, bred around hotels and in the city, grabbing your hands with an attempt to drag you into the store for which they work and others like that... well, remember the Soviet Union, its collapse, bombed taxi drivers at the station, arrogant people in the resort areas, thimblers, threw, bred... well, you will not judge the entire Russian nation by them, right? Well, or remember the market, the one that is now. There, too, sometimes impudent and not too decent aunts and uncles come across, right?
Well, in Tunisia, something similar. Those people who are specialized in tourists are sellers or scammers, the lowest dishonorable stratum of society.
As for the hotel staff, this is unfortunately true about their salaries. They are already low on average in the country, and in hotels -
several times lower, and tips are part of their salary, like work well and you will be thanked. Yes, and it's not true that Russians are misers. At the neighboring tables, I heard conversations several times - once Germans, once Belgians. The meaning was “we don’t leave tips because they get paid, that is, their work has already been paid”

I always left 2 dinars, if there were no small things and I was very pleased with the service - 5 dinars.
On the third day, I was taken to a wine stand (large selection),
They told me about each one, asked about my preferences, gave recommendations, let me try several wines. I chose one
and asked him to always serve me. Magon seems to be called, the harvest must be taken in an odd year.
I didn’t have time to enter the hall, for lunch, for a pause where there were cakes, for dinner, they immediately rushed to me with a bottle of my favorite wine, wondered if I would drink it, pushed back the chair so that I could sit down and opened the wine.
They also learned that I drink mineral water without gas with lemon and the second thing they carried was chopped lemon and mineral water. Wine was poured and the bottle left on the table.
In addition to the tip, there is a cat on the table. there is a tipbox for waiters. It is on the key and its contents are for managers, they do not share with the waiters. There I also deposited money a couple of times, literally 2 or 3 times, for 10 dinars. Well, that would not hurt the managers.
The effect is a miracle. I was told that if I want, I can take wine, fruit and cakes to the room, they will bring it themselves, for free (that is, you don’t have to pay for the room service). But according to the rules, this is prohibited)). I refused, I had cognac bought in duty free and exotic fruits that I bought at the market in my room. I have never tried some of them, one of them tasted like our raw beets, that is, it most likely was not a fruit, but some kind of vegetable.
However, people who did not leave a tip - they were served well too. Well, they had to wait 2-3 minutes until the waiter came up. if they didn't like wine, they were offered something else. The only thing is that they didn't leave a bottle on the table.
True, as soon as an empty glass, the waiter immediately approached.
Well, not immediately, after 2 minutes)). The attitude towards all guests is the same - regardless of the tip - polite and friendly.

Although maybe I was served so quickly and not because of the tip.
I am democratic, and I do not consider myself better or higher than the staff. They are the same people as me, I'm just on vacation and they are at work. Maybe they felt it.
And their work is hard, I don’t even know how many hours a week, probably 80. At 6 am already on my feet, and at 12 pm too, and the next day again, and so on for several days in a row, and then apparently one day off .
So, well, what else to say about the hotel... spa procedures are expensive, and I'm not a fan of these things, you need to go to them specially, at least for a month. The masseur is excellent, unfortunately I forgot the name. He feels problem areas with his hands, all points, knows how to calculate the force with which to press. pros, such in my life met a few.
Plump (not fat), when he does a massage, it is felt that he likes his work.
There is also a guy who brews excellent Turkish coffee, in the room where the hookah is, he also teaches those who wish to smoke this hookah. also when he works, it is clear that he likes his work, he is very polite and friendly, open-minded, always happy to help.
Animation - it is, again seen once. Belly dancing (not bad), tricks, playing instruments, something else was there.
The people liked it.
The contingent of the hotel at the time that I was there were several Russians who stubbornly pretended that they were not Russians. The Germans, a group, aged, smile, are always happy with everything, greet everyone, for some reason they sit all day around the pool. Several Arabs. The facial expressions are arrogant, like we are the navel of the earth and you are all rednecks. The waiters remained on top - they smiled just as politely, albeit somewhat stiffly.

A Belgian couple in love - these did not notice anything and were happy with everything. A group of Belgians looking for something to complain about (those cats did not leave a tip out of principle). They searched for a long time, and did not find mine. No, they found it. Now, if you leave the hotel, it turns out to be dirty and ugly there.
(Well, yes, I agree, but the hotel has to do with it). But they had enough talk about this shortcoming for two whole days. There were also people, mostly Europeans, but they arrived for a long time, like for 4 weeks,
stayed for a day and then drove off on excursions.
There were also the French, and not so few, but somehow inconspicuous...
They came, yum-yum and went somewhere - whether to wander along the seashore,
or to your room. Well, that is, they were on the territory of the hotel,
but rarely came into view. Some kind of mysterious
I would say that the occupancy of the hotel was 20 percent,
no one lived in the bungalow, only in the rooms.
In the end, I was satisfied with everything. In general, everyone. Excellent stay,
one of the best in my life (and I traveled half the world, and it was only the second time on the all-inclusive system, but with Tunisia this is the only option since the cost of an air ticket exceeds the cost of a tour (flight + hotel))
For those who like to look for flaws: the furniture in the rooms is not too new, but the mattresses are good and comfortable to sleep on,
what is most important for a bed. And yes, the same not too new furniture is in more than 70 percent of European hotels.
And yes, there is one more convenience: you can hand over things to wash, there is a package in the closet, the price of washing is cheap, and the quality is good,
for example, they didn’t even spoil the cashmere sweater for me (I would wash it myself, I would have to throw it away : )) Only the bag with linen should be left near the closet, otherwise they don’t open the closets and it will stay there.
More about money: If you have euros, paper ones, and you are asked to exchange them for coins (euro coins are not accepted in exchangers in Tunisia), change only to those you know - the cat to the waiters.
you are being served, a tourist bus driver, a porter

at the hotel, etc. They really have nowhere to put these coins, or they will have to hand them over on the black market at half price.
NEVER exchange banknotes for coins at the airport upon arrival.
When you go to the bus, or have already come to it, a poor_tortured_boy_with_sad-eyes will definitely come up to you and tearfully start to thrust you euro coins with a request to give you a bill. Best case scenario
for your 10 euros you will get 4-6, and in the worst case you will be asked to show 20 euros and then "why did you give me nothing"
ah, they hurt the little one, I don’t understand... blah blah blah
the situation and the amount are nonsense, but the impressionable can spoil the mood, and you have come to rest.
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Have a nice rest and positive impressions!