I do not recommend...

Written: 3 july 2019
Travel time: 18 — 28 june 2019
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 2.0
Cleanliness: 3.0
Food: 2.0
Amenities: 4.0
I'll write down what I like. Namely, this is the territory of the hotel, clean, well-groomed, green. And pretty good pools.
And now about the main thing. This is not the first time in Tunisia and this is the worst hotel we have ever stayed in. For the money, there are a lot better in every way. I really regret that I decided to try to go to a new place. It was necessary to go to the price checked for such a day.
1. Settlement. At the reception they extort money and smile very nicely. Having not received money from us, they settled in the basement where the hotel staff lives. The room was dirty with torn linens. After two days of scandal, they settled in a room for the disabled. In which literally everything fell apart! The phone hung, apparently for beauty, with broken wires, the soap dispensers were empty, and towels were simply not given, every day I had to beg with a scandal.

2. Nutrition. If you did not come to the opening, then you are unlikely to get something, you have to walk around and ask for cheese or milk to be brought. If you want to take a pancake (I took 1 pancake a couple of times, I don’t need any more), then you will have to stand in line for 15 minutes. Juices - diluted chemistry or rotten watermelon extraction. You can’t find a place for lunch and dinner, you can’t ask for a glass of wine, and you can’t even take water yourself, they don’t give, they say - sit down and bring it. And you can wait a long time.
3. Alcohol. All hard alcohol is diluted with water. Everyone talks about it, but no one goes to complain to the manager. Wine and beer, as everywhere. Cocktails are made from the same alcohol diluted with water.
4. Beach. Dirty, this hotel, unlike others, does not clean the beach at all. Sunbeds are old and without mattresses, in other hotels Everything is decent on this beach. All at 7 am run to take sunbeds. By 8:30 you will definitely not find a sunbed. When I used to rest in other hotels, you could come at any time and the staff always brought sunbeds and there was enough for everyone. There is a stall on the beach, it cannot be called a bar. to which there is a queue and there is nothing but beer, water, cola, fanta. The toilets are dirty, but that's the fault of the vacationers.
5. Staff. There is a very nice staff, ready to serve, to say something pleasant, and there is someone who openly shows how he hates vacationers. One aged bartender, pouring juice to his son, cursed in Arabic, and then said that we were resting here, and he was working and he didn’t want to pour juice, wine and give water so often. Drink less)))). I asked what his name was and said that for such words I would go to the manager, because by the end of the holiday he was tired of his rudeness (and he really could even shout at the guests every day), so he immediately changed and began to jump in front of us and even bring something which we didn't ask for. Here is one at the reception there is a very unpleasant type who smiles the most. When approached and asked to replace beach towels, he said wait 20 minutes. Although the guests from Europe changed immediately. Again, we had to resort to the fact that we go to the manager. There was no need to wait right away. This is the first time I've been under such stress. I have never had such a bad holiday. This is my first review in 20 years of travel.

I can close my eyes to many things and have a positive attitude to the minuses, but when combined with rudeness and poor service, and cleaning, and food, then the beautiful territory will not smooth out the negative and bad impression.
I do not recommend to go to this hotel. I can advise for the same money the best option. I regret that I bought a new place in Tunisia, bright photos of the hotel and reviews.
Good luck to everyone, good rest and mood.
Translated automatically from Russian. View original