Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms:
7.0
Service:
6.0
Cleanliness:
5.0
Food:
8.0
Amenities:
8.0
They advised this hotel in a travel agency - we went through TUI Ukraine.
In principle, the hotel is not bad - it pulls on a solid 4-ku.
The food is very good, but rather monotonous, in 2 weeks it manages to get fed up. Of the pleasant moments - fresh juices every morning for free and in any quantity, ice cream 3 times a day, always fresh fruit, seafood was given several times - king prawns, sea cocktail.
The rooms are decent, though the plumbing is junk - the drains in the bathroom and the sink are often clogged. We got a room with a view of the neighboring hotel, though a piece of the sea was also visible, so we got the sea view almost for nothing. The safe in the room is free, although its reliability arose after a conversation heard at the reception by a representative of one of the travel agencies with the staff about the theft of money from tourists from the safe. After that, I always carried all the cash with me, even to the beach. The quality of the cleaning was not satisfactory - the linen was not changed for 4 days until they went to the reception and asked how often this should happen. It turned out to be daily (! ), as well as a change of towels, which also did not always coincide with reality. Tipping in the form of 1 dinar did not change the situation at all...
Great pool - the largest open pool I've ever seen!
The beach is good, but go 200 meters from the hotel through a wasteland.
There is a problem with mattresses on the beach - it turns out you have to bring them yourself (! ) From the service cabin by the pool. There is no bar on the beach, the nearest one is by the pool, it's a bit annoying to run to freshen up.
True, the administrator sent several waiters to serve the beach, but they brought drinks only for tips.
Irritated also by the abundance of merchants scurrying along the beach (allegedly private! ) And offering all sorts of local consumer goods.
Perhaps all the negative points could be attributed to that, but the whole impression is a little spoiled by the fact that the rest fell on the 2nd half of Ramadan, the strictest post among Muslims, and the staff was clearly out of sorts, which is quite understandable.
However, if the management wants tourists to come during this period, then they should hire people who can work normally or close the hotel during this time...
In principle, the hotel is not bad - it pulls on a solid 4-ku.
The food is very good, but rather monotonous, in 2 weeks it manages to get fed up. Of the pleasant moments - fresh juices every morning for free and in any quantity, ice cream 3 times a day, always fresh fruit, seafood was given several times - king prawns, sea cocktail.
The rooms are decent, though the plumbing is junk - the drains in the bathroom and the sink are often clogged. We got a room with a view of the neighboring hotel, though a piece of the sea was also visible, so we got the sea view almost for nothing. The safe in the room is free, although its reliability arose after a conversation heard at the reception by a representative of one of the travel agencies with the staff about the theft of money from tourists from the safe. After that, I always carried all the cash with me, even to the beach. The quality of the cleaning was not satisfactory - the linen was not changed for 4 days until they went to the reception and asked how often this should happen. It turned out to be daily (! ), as well as a change of towels, which also did not always coincide with reality. Tipping in the form of 1 dinar did not change the situation at all...
Great pool - the largest open pool I've ever seen!
The beach is good, but go 200 meters from the hotel through a wasteland.
There is a problem with mattresses on the beach - it turns out you have to bring them yourself (! ) From the service cabin by the pool. There is no bar on the beach, the nearest one is by the pool, it's a bit annoying to run to freshen up.
True, the administrator sent several waiters to serve the beach, but they brought drinks only for tips.
Irritated also by the abundance of merchants scurrying along the beach (allegedly private! ) And offering all sorts of local consumer goods.
Perhaps all the negative points could be attributed to that, but the whole impression is a little spoiled by the fact that the rest fell on the 2nd half of Ramadan, the strictest post among Muslims, and the staff was clearly out of sorts, which is quite understandable.
However, if the management wants tourists to come during this period, then they should hire people who can work normally or close the hotel during this time...
Translated automatically from Russian. View original
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