Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
3.0
Service:
2.0
Cleanliness:
7.0
Food:
5.0
Amenities:
2.0
I would like to share my impressions about the "rest" in the new Iberostar hotel in Tunisia: Iberostar Selection Kuriat Palace.
1. I have been to many hotels in Europe and Iberostar hotels in Spain and Crete. So there is something to compare. In this hotel I lived in room 360. I must say right away - I will not advise anyone!
2. The territory of the hotel is still more than half of the plowed virgin lands and waste dump. Construction will take a long time.
3. A hotel building with a claim to luxury, but the quality of construction leaves much to be desired: the windows and doors are poorly sealed, when the wind blows through the window so that the thick curtains simply sway in the wind from the cracks; full-wall windows, it seems to be good, but the windows are single (albeit thick) and therefore there is no sound insulation in sight. With a more or less strong wind, it is simply impossible to sleep because of the terrible noise from the howling wind.
Sleeping is also impossible due to hordes of mosquitoes in the room and no one does anything about it. I returned from this hotel the day before yesterday, and my legs and arms are still itchy from mosquito bites. In our room, there were no hooks in the bathrooms to hang bathrobes or towels, and there was no hanger on the balcony for drying swimsuits and beach towels.
4. The lobby is beautiful, but it is impossible to relax or work with a computer (since there is often simply no connection in the rooms) because of the many flies and mosquitoes.
5. Nutrition. You really won’t die of hunger, but almost all the food is somehow tasteless. Especially the one cooked on the grill. Fish or meat or liver is simply thrown on the stove and that's it, often it all burns. They don't know anything about any marinade.
6. Drinks. Wine in Tunisia is good, but this hotel serves wine of the lowest price. In a shop near the port in Monastir, a bottle of such wine costs 8 dinars, that is, about 200 rubles.
Mojito is only normal in one bar on the beach. In other bars, neither the wife nor the daughter began to drink it! Gin and tonic is often filled with sprite instead of tonic, which sucks.
7. Apparently, quite unscrupulous people work at the reception. On the day of arrival, we were not provided with the junior suite room I ordered. They persuaded me to spend one night in another room, and to move tomorrow where necessary. But the next day, they began to show completely different rooms that are positioned as junior suites on their website, and to my objections, the manager Aladdin said that on the Iberostar website this is just an advertisement, but they don’t have such rooms. Towels require a deposit of TND 20 each.
At the reception they are happy to exchange dollars or euros for dinars. But when you leave, they return the deposit in dinars and refuse to exchange it back for currency, since they are allegedly forbidden to do so!
I thought that there was nothing wrong with that and I would just use them at the airport in duty free. But it was not there! This country "respects" its currency so much that in duty-free they simply do not accept for payment, only foreign currency!!!
8. And finally the sea. I have never seen a dirtier sea and coastline in my life!! ! How Iberostar could choose such a place is simply incomprehensible. So if you are going to the sea (and not to the pool), then you are definitely not here.
9. There are no complaints, only, perhaps, to the main pool: it is stylish and clean and does not stink of bleach!
10. Conclusion. The Iberostar network disappointed me very much with this hotel, I used to consider it a reputable company and completely trusted it. At least this hotel is absolutely not recommended!
1. I have been to many hotels in Europe and Iberostar hotels in Spain and Crete. So there is something to compare. In this hotel I lived in room 360. I must say right away - I will not advise anyone!
2. The territory of the hotel is still more than half of the plowed virgin lands and waste dump. Construction will take a long time.
3. A hotel building with a claim to luxury, but the quality of construction leaves much to be desired: the windows and doors are poorly sealed, when the wind blows through the window so that the thick curtains simply sway in the wind from the cracks; full-wall windows, it seems to be good, but the windows are single (albeit thick) and therefore there is no sound insulation in sight. With a more or less strong wind, it is simply impossible to sleep because of the terrible noise from the howling wind.
Sleeping is also impossible due to hordes of mosquitoes in the room and no one does anything about it. I returned from this hotel the day before yesterday, and my legs and arms are still itchy from mosquito bites. In our room, there were no hooks in the bathrooms to hang bathrobes or towels, and there was no hanger on the balcony for drying swimsuits and beach towels.
4. The lobby is beautiful, but it is impossible to relax or work with a computer (since there is often simply no connection in the rooms) because of the many flies and mosquitoes.
5. Nutrition. You really won’t die of hunger, but almost all the food is somehow tasteless. Especially the one cooked on the grill. Fish or meat or liver is simply thrown on the stove and that's it, often it all burns. They don't know anything about any marinade.
6. Drinks. Wine in Tunisia is good, but this hotel serves wine of the lowest price. In a shop near the port in Monastir, a bottle of such wine costs 8 dinars, that is, about 200 rubles.
Mojito is only normal in one bar on the beach. In other bars, neither the wife nor the daughter began to drink it! Gin and tonic is often filled with sprite instead of tonic, which sucks.
7. Apparently, quite unscrupulous people work at the reception. On the day of arrival, we were not provided with the junior suite room I ordered. They persuaded me to spend one night in another room, and to move tomorrow where necessary. But the next day, they began to show completely different rooms that are positioned as junior suites on their website, and to my objections, the manager Aladdin said that on the Iberostar website this is just an advertisement, but they don’t have such rooms. Towels require a deposit of TND 20 each.
At the reception they are happy to exchange dollars or euros for dinars. But when you leave, they return the deposit in dinars and refuse to exchange it back for currency, since they are allegedly forbidden to do so!
I thought that there was nothing wrong with that and I would just use them at the airport in duty free. But it was not there! This country "respects" its currency so much that in duty-free they simply do not accept for payment, only foreign currency!!!
8. And finally the sea. I have never seen a dirtier sea and coastline in my life!! ! How Iberostar could choose such a place is simply incomprehensible. So if you are going to the sea (and not to the pool), then you are definitely not here.
9. There are no complaints, only, perhaps, to the main pool: it is stylish and clean and does not stink of bleach!
10. Conclusion. The Iberostar network disappointed me very much with this hotel, I used to consider it a reputable company and completely trusted it. At least this hotel is absolutely not recommended!
Translated automatically from Russian. View original
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