Hotel in need of renovation, old furniture, bedding

Written: 15 july 2021
Travel time: 1 — 12 july 2021
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 3.0
Cleanliness: 2.0
Food: 3.0
Amenities: 5.0
Rested in Tunisia for the first time in the city of Manastir. We arrived late in the evening. Before checking in, we were invited to have dinner. Dinner consisted of three salads, sandwiches and water. After we were settled in the right wing of the hotel at the very end of the corridor. The horror began when we entered the room. It was dirty and dusty, very old furniture, plumbing, the TV did not work, and worst of all, there was no water coming into the toilet and the view from the room rested on the water park. The spectacle was not the best. Already at two o'clock in the morning, explaining all the horrors of the room, we were given a choice of two, no better than the previous one, but with water in the toilet bowl. Not only we got into this situation, but also a group of Russian tourists who flew in with us. In the morning we started a riot and tried to get good numbers. The hotel representatives brazenly demanded an extra charge for rooms with a sea view, but we did not give up. With grief on the floor, we have achieved our goal.
We were placed in the left wing, but I assure you that the rooms are not much better. We were welcomed by the old furniture but there was a clean and living feel to the space. And now I'll tell you about the services of the hotel. The rooms were not cleaned regularly. Sometimes there were no towels. I had to go to reception. The linen is very old and stained. The restaurant, the so-called dining room, simply did not pull on four stars. Cutlery and plates were very often dirty, they did not wipe the tables after the visitors, but simply shook napkins on the floor, new cutlery was laid out on them again. Paper napkins were worth their weight in gold. They put on one napkin.
As for food, it can be called non-waste production. What is not eaten for breakfast is processed and served for lunch. There was rarely anything tasty. I will say that they have good desserts. Sometimes they gave shrimp, three pieces per person. For dishes cooked on the grill, you had to stand in a long queue. It is very difficult for a Russian person to live with such food. I can't imagine what the parents of small children fed. . . Sanitary standards in the canteen were not respected. In bars, drinks were poured into plastic containers. An even more disgusting sight was the collection of them by employees along the beach and hotel grounds, and even from the trash cans. They washed the glasses, treated them with bleach and poured them again. We had to go with our own glasses.

I would also like to note that this is not a hotel, but a passage courtyard. Locals flock to the hotel to swim in the pool and on the beach, and on weekends they are settled. Their rules and norms of behavior are far from ours. There are sooo many of them. If you don't want to ruin your vacation, then this hotel is definitely not for you! I do not recommend!
Translated automatically from Russian. View original