TERRIBLY

Written: 3 july 2025
Travel time: 17 june — 1 july 2025
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 3.0
I'll start with registration.
We lived at the hotel for 15 days.
We arrived at 21:00, we have two children under 1 year. We were given a room without a balcony and it was very small. I went and changed the room. But the second number was not changed to another number, promised to change the next day at 9:00, we came to change the room at 9:00, we were told to come at 12:00, it is just a bullying, instead of resting, we were engaged in changing the room.
The numbers are old, no slippers, no bathrobes, there are no complete kits of towels, we constantly had to walk and ask something to bring. ? Why? Do you position yourself as a 5-star ? ? RESTAURANT. ? I never leave reviews, but I can't be silent here.
Cats, cats walk on tables, napkins are lying on the floor where cats go. Everything is dirty in the morning, the breakfast began at 06:30, I am, and the staff just start to clean everything, and the dirt at the tables where people eat.
Cats at the hotel restaurant, is it unacceptable?
FOOD.

The food was normal, there was a choice, meat: chicken, lamb, veal, was even pork, duck. Fish: stewed, grilled, fried. Many vegetables, cereals, snacks.
A delegation or inspection came, and the food became several times more diverse and sophisticated: they added seafood, and from fruits - pineapples, figs and three types of grapes.
The delegation went, and the choice of fruit has become smaller.
BEACH
It's just a horror. Such an ideal natural beach, with such white sand as in the Maldives, so neglect it is just horror.
In the morning, plastic, glasses, cups with unpaid coffee, deck chair in different directions, dirty, no one ever washed them, sand in the cigarettes, local can enter the beach area, after the weekend there is white terrible. Everything was in garbage. I went to the reception 3 times and asked to remove the beach. Why don't you clean such a naturally beautiful beach?

It blows the wind and all this dirt and plastic carries into the sea. And the sea is very dirty from garbage.
The coarse rested with us. This is very unfortunate. I never leave feedback but can't keep silent. ? ? This is the worst and most expensive hotel I have ever been. He is not worth it, he is even 5 ***** not worth it, I am very sorry. The general manager needs to work. The hotel may be old, but it should be clean. I did not see any cleanliness here except the reception. That's all.
Translated automatically from Ukrainian. View original