Очень ужасный отель! Very terrible hotel!

The RESIDENCE KANTAOUI hotel in Port El Kantaoui is an abandoned hotel. This is the first characteristic that immediately comes to mind. One gets the complete impression that there is no Owner, there are managers of various stripes, from the director to the maids, who, each in their place, are trying to squeeze the guests of the hotel like a lemon, not thinking about further reputation, and they don’t care about the future fate of the hotel at all, they say, today we work here , and tomorrow we can in another similar one. We had a desire to change the hotel even on the way from Hannibal Park to the main entrance - all flowerpots for flowers were peeling off and had not seen fresh paint for many years, the plants were neglected. Well, it's okay, there was more. Breakfasts are not just meager, but very meager: the same every day - boiled eggs of poor quality, margarine instead of butter, triangles of cheap processed cheeses and jam, and buns had to be guarded, as they brought 5-7 pieces and then a break for a new batch). It didn’t even smell of cottage cheese or other dairy products, as well as vegetables, fruits, although they are very cheap in the country (they bought a melon for 1 dinar - this is 20 rubles, a watermelon for 2 dinars). The administrator of the restaurant, an elderly but very smart man, tirelessly darted between the tables, but did not serve, as one might think, but openly looked out for someone not to take an extra bun with them. And if someone tried to take this bun (there was simply nothing else to take, everything else was practically not edible), then they happily announced that they were running to write down 1 dinar on your account. For this he received the nickname from our compatriots "Mr. 1 Dinar". Rooms: the tiles on the floor were peeling off, as well as the blue paint on the doorposts and cabinets, the air conditioner in all the rooms where our new acquaintances lived did not work a day. The freezer in the refrigerator is so full of ice buildup that it is not possible to close it. But the taps in the bathroom can be closed, but only by using male power, for women this is an impossible task, the curtains in the bathroom are all in the fungus, as, indeed, the tile. There are rusty smudges on the toilet, sink, bathtub, which we managed to get rid of only by poking the manager from the front desk, who quickly found the maids for additional cleaning. Instead of animation for guests, the hotel area near the pool is periodically rented out for large family holidays of local residents, such as birthdays, with such noise and din that it is simply not possible for the guests staying there to relax at this time. This is probably why none of the Western tourists were there. There were only Russians and one night Arab families with many children, using it as a roadside motel and swimming in the pool in all the many black clothes - after that we didn’t even come close. Before leaving the room, I threw things into a suitcase under the lock (there was no confidence in such a hotel), and my husband was too lazy, as a result, he stole a recharge for a gift electronic cigarette with a spectacular box. In short, I have never seen a worse hotel, so we spent the entire time of our stay in an unequal struggle with our hotel guide to change the hotel, but it was useless, even the police had to be called to demand supporting documents from the hotel manager, the only way we could put the guest on the card hotel stamp. I had to draw up an official claim to the Moscow head office with demands for compensation. In my opinion, this hotel is the best example of the worst Soviet sanatoriums such as Krasnaya Zarya or some kind of Oktyabr. If you don't want to spoil your holiday, I advise you to choose another hotel. We will definitely never go back there.