When the emotions subsided!

Written: 8 july 2010
Travel time: 5 — 12 june 2010
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel; For families with children
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 9.0
Cleanliness: 10.0
Food: 10.0
Amenities: 9.0
The hotel is very pathetic! But the naked eye can see that the new. Not worn furniture, sunbeds and walls of the hotel are pleasing. But the managers at the reception do not focus on the services provided by the hotel. Half of the list of services declared as AI is missing (there is no trainer, the spa has not been put into operation, "why do you need yoga, you are so good", etc. ). There is no animation at all. As explained by the staff, the hotel is aimed at European summer tourists and loud music, the cries of animators can disturb them ("retirement" hotel in general). In neighboring hotels, "foreign" tourists were not allowed to go to discos, and in local city nightclubs, awful! In addition, after paying the travel agency for a sea view, she received a room at the end of the hotel with a view of the construction of a neighboring hotel and the noise of a tractor in the morning (this is called "classic sea view" in Movenpick). For a direct view of the sea, the manager offered to pay $ 40.
from a person every day, and the Russian guide did not help in resolving this issue. In general, the extortion of tips was manifested at every turn and sometimes left an unpleasant residue. There was also a prejudice against Russian-speaking tourists. The room in the last two days of stay in the hotel "forgot" to clean (and change towels, bring water, respectively), although the tip from the table in our absence was taken regularly. Another disadvantage: the necessary knowledge of a foreign language (English, even better, French), because no one understands Russian at all. The climate in Tunisia is not the best: the constant strong wind during the day in the heat makes you get out from under umbrellas on the beach to keep warm. And in the evening - to wrap up in warm clothes. They should be taken as much as possible, even in Africa. I did not know and pants with a sweater did not save from bronchitis. So the holiday was hopelessly ruined! And yet: in urban supermarkets, products should be bought carefully, because
many old stocks (I came across sweets with ants). Of the pros: a beautiful sandy beach and turquoise sea (quite cool), comfortable sunbeds and mattresses, a wonderful delicious buffet (as in the exquisite restaurants of the capital), with the Turkish in no comparison! Also, the staff's efforts to please do not go unnoticed. I understand the subjectivity of all the above, so I put the hotel a solid "4". "Muck" wrote not out of a desire to express dissatisfaction, but in order to warn future tourists not to wait for the ideal of 5 * and be prepared for such nuances.
Translated automatically from Ukrainian. View original