The worst hotel in the world. Big tip

Written: 2 september 2019
Travel time: 22 august — 1 september 2019
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
Not a foot in Thalassa Sousse. I bought a ticket on the advice of a travel agent, at first they bought it, and then they just started reading reviews, called the travel agent and decided to ask if it was worth changing this hotel, to which he assured us that it was fun there and there would be no problems, tk. there, according to him, about 10 people rested and not a single complaint. After that, I found a group and started reading reviews every day in order to more or less understand the picture of everything and every negative review was answered every day *id476683473 this person convinces people that we find fault. According to his reviews, I did not calm down a lot. I decided that Russian people, as always, can exaggerate the whole real situation.
First day. Check-in at the hotel: We are 5 people, we need two rooms for accommodation. We told the man at the reception that we would like to have rooms nearby and are ready to resolve this issue (meaning in terms of money), but the man boorishly said that the rooms will be nearby at your house, but here they settle as they are, we would of course give he was 20$, but after such an appeal, we decided not to give him anything and leave everything as it is. In the end, we were settled on the first and second floors.
The second quest is food in the dining room. Huge queues and all the photos that are thrown in different groups are justified. It's a shame when someone writes that they are the most hungry. There are no starving people there, it's just that the hotel cannot correctly distribute all the vacationers according to the halls and time. It turns out that because of the large flow of people, no one even checks who and what time is coming, the people bring down everyone. Very often the dining room is closed even after the stated opening time. (about disgusting food and a fight for plates, I will omit so as not to waste time reading)

The third quest is housekeeping: The tip that we left (about 5 dinars) was taken, but the room was not cleaned. For all 10 days that we were, we rubbed the floor 2 times and then it was disgusting and put 1 time 2 vials of shampoos.
But after 3 days, we began to adapt to this disgusting and began to relax more or less.
On the 9th day, a huge surprise awaited us - we were robbed, although we read about these thefts. We lost our vigilance due to the fact that we left the equipment in the room and nothing was missing.
Our money was in a suitcase, a small padlock hung from the eyelets. There was a bag in the suitcase, in which the wallet and there were dollars and rubles, although at the entrance to this country they explained to us that Russian money cannot be changed. They took exactly 50% of rubles and 50% of dollars, hoping that we would not pay attention, but we calculated everything and knew how much we spend every day. Moreover, I note that on different floors there were different cleaners who cleaned at different times. They unzipped our suitcases, and then carefully fastened them with a slider, but it was clear at the top that the zipper did not converge. Our numbers are 3018.3029 so that at least a little you understand our accommodation. I started to panic, after which we decided to contact the receptionist, to which he waved his hand, no safe - no complaints. We decided to turn to our guide - Olesya (we were resting from Pegasus), to which she said that she warned about the need to take a safe, then explained that no one would solve our issue, she asked us not to shout at our indignation. We demanded to call the police, I decided that they would call some fake policemen.

I asked my son to call the police myself. he understands a little in English + a translator on the phone. The police number, if anything, is 197. He was told that there were no translators from Arabic into English and Russian, and they did not understand what had happened. We decided to wait for those who called the guide. After some time, 2 unknown people arrived in civilian clothes without weapons and documents. They explained something to them in Arabic. The hotel representative asked us if there was a cleaning lady today. Upon learning that the room had not been cleaned, the "policemen" left. When we asked why they left, we were told that if there was no cleaning lady, then it was not her. We all began to make claims to the guide on emotions. We didn't get applications. The guide said that if you want, go to the police and write a statement yourself. We did not calm down and demanded to go with us. the guide's job includes escorting to the hospital and the police, but she said that she would not go because. does not understand Arabic.
I will not write about the road to the police. At the police we were met by a rather pleasant man, he said that thefts constantly occur in your hotel. Then they began to ignore us, they did not approach us for 4 hours, they waited for our patience to run out and we would leave. When asked about the toilet, they said that there was none (the central police department of the city). After a while, they called us anyway, and put us in some small room, where everything was dirty and there were a lot of cigarette butts on the floor, the detainee was sitting on the right. When the policeman deigned to come, they took evidence from us, without providing a copy, saying that everyone would be sorted out only after the weekend. When asked why no one came to the call, they replied that they only come to kill.
All these thefts are planned according to the following scheme:
1. The cleaner checks the amount of money in the room.
2. Makes notes on the door jambs, how much money someone has in the room (if you don’t believe it, then after leaving the reception, turn right and after turning to the sea, go to the floors and look).
3. All vacation you are pursued by representatives of the hotel, walking on the heels, finding out the time at which you are absent.
4. Theft occurs on the eve of departure, due to lack of time for disassembly, at a time when you are not in the room.
The camera, respectively, on the day of the theft was turned to the floor, although I noticed that I was looking at the entrance when checking in
Be careful and careful, carry money with you and do not disdain it, no safes other than yourself will save your money, because. they also hide safes, no one will return the money without an agreement. They shrug their shoulders and say that we are lying and no one could take money except us. I know that there will be a lot of denials from fakes, etc. We do not force anyone to anything, just do not step on the same rake.
Translated automatically from Russian. View original